Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.58

“It's a gift for my grand daughter”

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Posted 1 year ago

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Hi Christine, Thank you very much for leaving us a review! We appreciate the high rating. J&S 🍿🎩

Posted 1 year ago

“Delightful treat xx Thank you ! Just a couple of bits of this beautiful , gourmet popcorn .. hits the spot xx”

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Posted 1 year ago

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Hi U, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 year ago

“Always good”

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Posted 1 year ago

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Hi Iris, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Great popcorn machine! The only drawback was the lack of ease getting a VAT receipt, which we need as we're purchasing for our business.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Iv never tasted any popcorn like it the flavours are unusual and everyone loved them can't wait to buy more for xmas”

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Posted 1 year ago

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Hi Debra, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Really delicious popcorn! I will be back to try more flavours. ❤️”

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Posted 1 year ago

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Hi Lindsay, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 1 year ago

“Totally worth the diabetes!”

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Posted 1 year ago

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Hi Bruno, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“We live in the USA and first discovered Joe & Seph's at a food festival in London, and then later on BA flights we were on. Have loved them ever since, but only purchased them when in the UK until just recently. Shipping to the US is a litle expensive, but we bought the max we could for the lowset shipping price and it wasn't all that bad --- and they were a rave hit with everyone with whom they were shared. What a treat. Delivery was timely and something we'll no doubt use again.”

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Posted 2 years ago

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Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed our popcorn. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Everything went wrong. What do you want me to start with? Your popcorn machine- a desaster popping corn allover my kitchen. That wouldn't be a problem, but the product it made was soft and stale, with a horrible taste. I returned the machine, paid p&p £12.75 on top and it took me nearly 2 months to recover my money. Your answers to my phone calls and emails were standard, exactly like here on reviews: will follow up with care team. I ordered the popcorn you highly recommended too. Fancy names, no taste, stale and unedible. Like something you forgot in the cupboard for months. I didn't bother to send them back, knowing how hard it is the refund process: around 6-7 weeks! Well, I gave you a try. Didn't work well. I hope I'll never hear about you ever again.”

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Posted 2 years ago

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Hi Angela, Thank you for reaching out and sharing your concerns with us. We sincerely apologize for the inconvenience you experienced. We understand your frustration and regret that our product and service did not meet your expectations. Please know that your feedback is taken seriously, and we strive to improve our products and services continuously. We have reviewed your case and are pleased to confirm that we have taken steps to address the issues you faced to prevent similar situations. We regret that this experience has caused you to lose trust in our company. While we may not be able to change your recent experience, we hope you will consider giving us another opportunity. If you have any further questions or need additional assistance, please do not hesitate to contact us. Thank you for your understanding. J&S 🍿🎩

Posted 2 years ago

“Great popcorn. Brought comeback to the states.”

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Posted 2 years ago

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Hi Remsem, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“Amazing company I would 100% recommend their popcorn to everyone”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Kyle, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“Great service with mulptiple orders from Joe & Steph's. Their product is pure fire! Real deal best gourmet popcorn like no other. Pleased to see them being stocked in my local The Light cinema too. This company deserves to go far.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Loki, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“For someone who usually doesn't love popcorn this a game changer, no husk no uncooked kernels to get stuck in your teeth. Delicious from first bite till the bottom of the bag!”

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Posted 2 years ago

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Hi Duncan, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Absolutely loved it will definitely be buying it again .”

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Posted 2 years ago

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Hi Shelley, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. Looking forward to your next purchase. J&S 🍿🎩

Posted 2 years ago

“Sorry, but not for us. We found them very sweet, anyone with a really sweet tooth will like them I am sure, Bought tins and boxs and no one at them. Didn't realise how sweet they would be perhaps it would have been best to try just one set. Popular with many others though and we can't all like the same taste.”

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Posted 2 years ago

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Hi Richard, We’re sorry that our popcorn was not to your liking! You might have purchased one of our more unusual flavours. Did you know that we have over 90 different popcorn flavours? We’re confident we can help you find a flavour you will love! Please contact our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 2 years ago

“Delicious - very moreish. Thanks guys”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Delicious popcorn! Perfect crunch and the flavours just melt in your mouth. 🤤 I ordered over 12 different flavours and they have all been excellent. Well done team Joe and Steph's on creating taste sensations! 😋”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“we were given the mini gourmet popcorn bars coconut and peanut.which is a flavour that we both enjoy.Unfortunately these are terrible .very dry stale taste..Had to throw them out.So very disappointed as this is the first product we have had of your ranges.”

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Posted 2 years ago

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Hi, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 2 years ago

“I purchased this Advent calendar from Harrods at the start of December, it's now the 22nd and Every.Single.Packet has been stale so far. The flavours are good, but the texture is terrible.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 2 years ago

“"if you don't love this popcorn...i'll eat my hat," it says on the packaging. well, be prepared to eat your hat then. i got the advent calendar box from a supermarket in singapore. the first packet i opened was salted caramel. the taste of the popcorn was ok, but the texture was very soft - like garrett popcorn left in the open for a week. it's completely stale. hope the packets will be better.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Jason, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Joe & Seph's Reviews