Jane Clayton Reviews

4.8 Rating 9,341 Reviews
97 %
of reviewers recommend Jane Clayton
4.8
Based on 9,341 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Paulton HousePaulton
Bristol
BS39 7SX

Fantastic quality, Great helpful staff, speedy delivery and have the best array of wallpapers.
Jane Clayton 5 star review on 14th December 2023
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Posted 4 months ago
Thank you for your kind review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.
Posted 3 months ago
Happy with the quality. The fabric arrived very well packaged, in good condition. Very pleased with my 1st purchase from your company.
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Posted 4 months ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 4 months ago
Great service from beginning to end. Staff kept us up to date regarding our order which was delivered on time and was well packaged. Would definitely use this supplier again.
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Posted 4 months ago
Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!
Posted 4 months ago
Highly recommend company to trade with. A+++
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Posted 4 months ago
Thank you for your kind review ……! We appreciate the recommendation and hope to hear from you again soon.
Posted 4 months ago
Very good service
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Posted 4 months ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 4 months ago
I ordered my beautiful fabric online, and had trouble with the online form. I contacted Jane Clayton and they responded to my email very promptly. I had other queries and each time they were prompt and very helpful. My parcel arrived in just over 10 days (UK to Australia) and was packed well. I can’t wait to see my upholstered stool!! Thanks Jane Clayton- great team you have Joanne Walker πŸ˜€πŸ‘
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Posted 4 months ago
Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.
Posted 4 months ago
Easy ordering process and super-quick delivery
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Posted 4 months ago
Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!
Posted 4 months ago
Excellent service.
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Posted 4 months ago
Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!
Posted 4 months ago
Very professional company to deal with. Would recommend themm.
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Posted 4 months ago
Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!
Posted 4 months ago
Excellent company to deal with from start to finish.
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Posted 5 months ago
Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!
Posted 4 months ago
Beautiful quality and looks fabulous. The decorator said it was very good to work with and loved pasting the wall instead of the paper.
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Posted 5 months ago
It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the future!
Posted 4 months ago
ordered curtains for our dining room. the original fabric had been discontinued but JC were quick to let me know and offer alternatives. I chose a new fabric and they arrived this week. They are well made and with the interlining padding them out make the room feel warm and cosy.
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Posted 5 months ago
Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.
Posted 4 months ago
Very efficient service. Delighted with the Roman Blinds.
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Posted 5 months ago
Thank you for your kind review! We are so pleased to hear that you are happy with your made to measure blind and we hope to hear from you again soon.
Posted 4 months ago
Great service.
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Posted 5 months ago
Thank you for your review …..! We are pleased to hear that we were able to offer an excellent service!
Posted 4 months ago
Beautiful cushions and excellent customer service. Thank you so much I would definitely use again.
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Posted 5 months ago
Thank you for your kind review …..! We are pleased to hear that you are happy with your order and we were able to offer an excellent service. We look forward to hearing from you again soon.
Posted 4 months ago
Great products
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Posted 5 months ago
Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.
Posted 4 months ago
My order arrived quickly and I had an email telling me when to expect it. The only slight niggle was that the cardboard around the wallpaper had been damaged, but luckily the paper was unharmed.
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Posted 5 months ago
Thank you for your review …..! We are pleased to hear that you are happy with your order. We are sorry to hear that the packaging arrived damaged. We can only apologise for the inconvenience caused by this issue on this occasion but hope that it will not deter you from ordering from us again. Thank you again for taking the time to leave your review.
Posted 4 months ago
Swiftly delivered thank you. Lovely product
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Posted 5 months ago
Thank you for your review ….! We are pleased to hear that we were able to offer a speedy service.
Posted 5 months ago
I had 2 pairs of curtains made for bedrooms. Material was lovely and it made up very well. I've always made my own curtains but it's become hard work as I've got older. This option to have them made was a good choice, thank you
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Posted 5 months ago
Thank you for your lovely review ….! We are so pleased to hear that you are happy with your made to measure product. We look forward to hear from you again in the future.
Posted 5 months ago
Very pleased with my cushions but they were very expensive.
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Posted 5 months ago
Thank you for your review …..! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.
Posted 5 months ago
Jane Clayton is rated 4.8 based on 9,341 reviews