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Jackson Woodturners Reviews

4.8 Rating 2,732 Reviews
97 %
of reviewers recommend Jackson Woodturners
Company Reviews Metrics Info
4.8
Based on 2,732 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Jackson Woodturners Reviews
Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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ROBERT WESTBURY
Verified Buyer
“From order to delivery all very good excellent product 10/10 packageing”
Helpful Report
Posted 9 years ago
DP O'BRIEN
Verified Buyer
“Excellent customer services very helpfully when ordering by telephone excellent quality goods fast and reasonable delivery charges will use again”
Helpful Report
Posted 9 years ago
Steven Houghton
Verified Buyer
“Good products (4 newel caps) that fit well onto my posts. No issue with the product but £15 delivery for 4 small squares of wood is steep.”
Helpful Report
Posted 9 years ago
Micahla Jackson-Smith
Verified Buyer
“We ordered hemlock bannister parts for stairs and landing - came to just over £400. Price was good but wasn't impressed with the service. As when I enquired if the delivery driver could ring ahead their response email merely repeated the first email and stating delivery could be anytime between 8am - 6pm. They literally repeated it word for word and then added I could pay more money for a smaller delivery slot! I found the tone of their email unfriendly and unreasonable given many fit deliver for free when you order over a certain amount and give you a courtesy call before delivery. The hemlock was OK but I wish they would have said that it's veneered. We ordered stop chamfered newel posts and the cut of the design cuts through the veneer. Not impressed also the handrail is joined - I assumed (possibly wrongly) that it would be one piece of wood. would I recommend this company - depends on the house, if you just want something to do the job and your not that fussy about the quality of service then they're fine.”
Helpful Report
Posted 9 years ago
Arthur Rowley
Verified Buyer
“The goods arrived promptly. The wrapping was very secure which ensured no damage in transit. Pleased with the service.”
Helpful Report
Posted 9 years ago
Craig Christie
Verified Buyer
“Good quality items . Delivered when told they would . Well packaged and no damage. Friendly and easy to deal with . Will use again on next projects.”
Helpful Report
Posted 9 years ago
Carlie Annesley
Verified Buyer
“We found the website easy to use and straightforward. Our items arrived quickly and by courier and we are really pleased with them. Would definitely use Jackson Woodturners again and will recommend to others!”
Helpful Report
Posted 9 years ago
NICK GREENWAY
Verified Buyer
“Materials turned up the day they specified. Great efficient service”
Helpful Report
Posted 9 years ago
John Rutherford
Verified Buyer
“Product as described.Excellent service. Many thanks”
Helpful Report
Posted 9 years ago
Gareth HARRIS
Verified Buyer
“Glad to find a new supplier for my stair parts. Very good service. Look forward to using again. Very very competitive prices. Cheers.”
Helpful Report
Posted 9 years ago
Malcolm Ayling
Verified Buyer
“I had to use the company because they were the only company I could find that sold the product I wanted. however I did so reluctantly because of their extortionate postage rates, I was charged £18 including vat for postage for an item weighing 500 grams. post office rates for up to 1kg are £3.85. I needed the product and they had it, and I knew what their postage charge are, but I still feel ripped off.”
Helpful Report
Posted 9 years ago
Gaynor Haddon
Verified Buyer
“Exellent service. I emailed them with a query, they emailed me straight back. Delivered when they said. Would definitely recommend them”
Helpful Report
Posted 9 years ago
Mick Mick Crisp
Verified Buyer
“Have used jacksons several times now, have to say very good company , on time with orders and stuff is never damaged and always spot on what you order.will carry on using them , just need some discount now????”
Helpful Report
Posted 9 years ago
George Smith
Verified Buyer
“First class product well finished, excellent service fast delivery at reasonable cost product was well packaged and arrived undamaged. Would recommend.”
Helpful Report
Posted 9 years ago
Ian Fish
Verified Buyer
“Easy site to use, competitive prices. The order was despatched swiftly. Very happy would recommend and use again.”
Helpful Report
Posted 9 years ago
Jackie KITCHEN
Verified Buyer
“thank you great service.”
Helpful Report
Posted 9 years ago
Alison Rose
Verified Buyer
“Website was easy to use and pay for goods. Order arrived today as requested. Goods look fine but not put them up yet. Hopefully they will look as good up as they do in the box ????”
Helpful Report
Posted 9 years ago
Norma Herriott
Verified Buyer
“Excellent service both on line and by phone. The product was easy to order , was received on time on a day of my choice, and the quality was excellent. Would recommend this company .”
Helpful Report
Posted 9 years ago
John Hardman
Verified Buyer
“Really pleased with the quality of the good and prompt delivery.”
Helpful Report
Posted 9 years ago
RICHARD BYARD
Verified Buyer
“THEY WERE VERY HELPFUL THEY NEW THERE PRODUCT AND IT WAS DELIVERED IN GOOD CONDITION AND ON TIME, AND IN THE BUILDING INDUSTRY WHAT MORE COULD YOU WANT . RICHARD BYARD”
Helpful Report
Posted 9 years ago
Jackson Woodturners is rated 4.8 based on 2,732 reviews
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