Jackson Woodturners Reviews

Name: Jackson Woodturners
Address: Rutland Road, Corner of Rutland Street, Rutland Road, Corner of Rutland Street, Sheffield
Rating: 4.81

4.8 Rating 3,134 Reviews

97 %

of reviewers recommend Jackson Woodturners

Company Reviews

Metrics

Info

4.8

Based on 3,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0114 272 1228

Email:

lucie@jacksonwoodturners.co.uk

Location:

Rutland Road, Corner of Rutland Street,
Rutland Road, Corner of Rutland Street
Sheffield
S3 9PJ

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Jackson Woodturners 5 star review on 4th July 2026

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“order was arranged for the 6th.my wife took a day of work, so we would not miss delivery. the oak handrails+base rails did not arrive. my wife was in all day,i got home from work at 3.30. i phoned jacksons woodturners sat morning to ask why no delivery had been made.the salesperson i spoke to did not seem overley concernerd about this considering i had PAID for delivery. he then proceeded to inform me that the delivery company had tried to deliver at 16.46 but got no answer. there was no card left to say they had been. i explained that it was impossible for us to miss the delivery as we was both in. the salesperson did not seem concerned again,informed me delivery will be made on the following monday. WE WILL WAIT AND SEE. i will certainly NOT be using this company again. neither should you. only if you want to pay for the privalidge of taking a day off work and paying for a non existent delivery.”

Helpful Report

Posted 11 years ago

The up most attention is taken to get customers their orders on time and when they require it. We do use a third party carrier to deliver orders and we are sometimes let down by their service through no fault of our own.

Posted 11 years ago

“Very prompt and accurate service”

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Posted 11 years ago

“Excellent service with very helpful advice plus a speedy delivery of good quality goods!”

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Posted 11 years ago

“Well priced goods, excellent communication and quick delivery.”

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Posted 11 years ago

“Quality, prices, service and delivery, absolutely brilliant . Thankyou”

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Posted 11 years ago

“We were stuck for a newel post cap and found this product on line. It was a perfect match to our existing fitting and arrived a day earlier that advertised. We would definitely purchase items from this company in the future.”

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Posted 11 years ago

“Excellent coms. Excellent product. Thanks”

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Posted 11 years ago

“Great professional service, fast delivery. Excellent quality materials and very well priced! Could not recommend more!”

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Posted 11 years ago

“Outstanding service... Quality products at great price! Highly recommend”

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Posted 11 years ago

“Goods received quickly and were very good quality.”

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Posted 11 years ago

“Superb speed with delivery and extremely satisfied with product. Thank you”

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Posted 11 years ago

“very good service quit delivery easy website to use”

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Posted 11 years ago

“Excellent service - lovely website”

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Posted 11 years ago

“Good products. Fast delivery and reliable. Phil. Woodcraft Products. Manchester.”

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Posted 11 years ago

“Hi Top quality timber , very professional service . Will be using and recommending this company. Thanks Mr B Burbage”

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Posted 11 years ago

“could not believe the quick delivery”

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Posted 11 years ago

“I recently bought various stair parts and to be honest was a wee bit dubious due to the very low cost of the timber and delivery. When the delivery arrived, on time as promised, I realised I had absolutely nothing to worry about. The packaging of the timber was first class, as was the timber itself. Would highly recommend to anyone and I certainly would not hesitate to use them again in the future.”

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Posted 11 years ago

“Ordering was easy and I was kept well informed regarding my order. The delivery was quick and the service by Tuffnells was polite and friendly. All round good service.”

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Posted 11 years ago

“Great service but would have liked some brochures to show customers”

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Posted 11 years ago

“Very efficient, the ordering process was very easy and the goods arrived within 2 days of ordering”

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Posted 11 years ago

Jackson Woodturners is rated 4.8 based on 3,134 reviews