IT LUGGAGE Reviews

Name: IT LUGGAGE
Address: Luggage House, John Tate Road, Foxholes Business Park, Luggage House, John Tate Road, Foxholes Business Park, Hertfordshire
Rating: 4.27

4.3 Rating 7,280 Reviews

81 %

of reviewers recommend IT LUGGAGE

4.3

Based on 7,280 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About IT LUGGAGE:

Established in 1985, It Luggage have been focused on designing luggage that meets traveller's needs for over 35 years.

Our dedicated in-house design team produces over 100 new styles every year, and their innovation and imagination sets us apart from other luggage manufacturers.

Recognised throughout the world as a leader in travel industry, we offer exceptional value, modern design, and excellent quality.

Visit Website

Email:

customerservice@itluggage.co.uk

IT LUGGAGE 5 star review on 10th March 2026

Juliet Ojeogwu

IT LUGGAGE 5 star review on 20th February 2026

Terence Neil Hambleton

IT LUGGAGE 5 star review on 17th February 2026

Sheree Welsby

IT LUGGAGE 5 star review on 16th February 2026

Wendy Buckingham

IT LUGGAGE 5 star review on 31st January 2026

Mrs Oksana Cartmill

344

Anonymous

Anonymous // 01/01/2019

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English

“Quick delivery , very pleased with the quality.”

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Posted 9 months ago

“Pleased with case, package neat and soon to fly aboard in sept with new case”

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Posted 9 months ago

“Great service quick and easy”

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Posted 9 months ago

“I have had IT luggage for years now and have always been pleased with the quality and the price. I had to return a case as it was too big and it was very easy to do.”

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Posted 9 months ago

“This is my second IT purchase. I bought the large hard shell legion case & was so pleased with it Zi bought the medium legion case to match. They’re light & very spacious. I’m really happy with both purchases”

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Posted 9 months ago

“Arrived very quick”

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Posted 9 months ago

“Lovely suitcase. Highly recommend.”

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Posted 9 months ago

“Already had it the very large case but bought the middle size too. Brilliant. 8 whheked makes a huge difference then moving it around. Exc service. Highly recommend these luggage cases.,”

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Posted 9 months ago

“Beautiful set of 3 cases! Great service and great price!”

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Posted 9 months ago

“Great set of luggage love them to bits.”

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Posted 9 months ago

“Love love LOVE my luggage. QualITy as expected.”

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Posted 9 months ago

“Great case. The quality of all the fixtures and fittings seems very good. Nice and sturdy. Looking forward to using on many trips, I’m sure it’s going to last”

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Posted 9 months ago

“This company sent the case quite quickly. No issues with the timing of the delivery. However, the delivery company delivered it a box that was damaged in several parts. This shows that the suitcase can take knocks.”

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Posted 9 months ago

“Generally I'm happy with it luggage but the wheels have packed up and seemingly made the case redundant. Also find it disappointing that ther is not a different size between the cabin size and your medium. To me the medium seems large and there surely could be one smaller than this but bigger that cabin”

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Posted 9 months ago

“Excellent suitcase,exactly how it was described, light and easy to manoeuvre.”

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Posted 9 months ago

“Really great website, easy to navigate and view different products. Easy to bag an item, fill out information and purchase, with the option of different delivery services.”

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Posted 9 months ago

“Quick delivery, fairly priced.”

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Posted 9 months ago

“Very pleased nice colour and just what we wanted”

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Posted 9 months ago

“Great delivery, well packed and happy with item”

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Posted 9 months ago

“Really good qualify suitcases and they have good fabric material and nice colours”

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Posted 9 months ago

IT LUGGAGE is rated 4.3 based on 7,280 reviews