IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The salespeople were very helpful and friendly! Theyy were very informative about the products, and the differant options available! It was a very pleasant experiance and I love my new sunglasses!”

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Posted 1 year ago

Thank you for taking the time to leave us a lovely review Melissa. We're so pleased you had a great experience in our showroom and are happy with your new sunglasses!

Posted 1 year ago

“Great choice, loved how it was set out with clear width size for each frame. The staff were very friendly and approachable and the shop just had a really nice vibe. Only niggle is I would have liked a quicker turnaround in my glasses being ready.”

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Posted 1 year ago

Hey Sharon, glad to hear you had such a great time in our showroom! Our customer feedback is really important to us so i will make sure to pass all feedback on!

Posted 1 year ago

“Great service, sent in good time and well made glasses. All round very happy with the service.”

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Posted 1 year ago

Glad to hear you had a great experience with us Declan. Thank you for taking the time to leave us a review!

Posted 1 year ago

“Amazing quality of glasses for the price you pay. I always bought designer glasses however as I've wanted to style myself better, I felt that high designer brands all just follow whatever in fashion that season. Defo think I stand out with these new ones and that's what I want!”

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Posted 1 year ago

Hey Rebecca, thank you for taking time to leave such a lovely review. We're so pleased you had such a positive first shopping experience with us and can stand out with your Parker frames!

Posted 1 year ago

“Perfect from start to finish. Great advice as to what size frame suited my prescription best. Frames arrived sooner than expected. I always use the store as that’s how I prefer to shop and everyone is so welcoming and helpful.”

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Posted 1 year ago

Hey Laura, we're so pleased you had such a great experience in our showrooms. We hope to see you again soon!

Posted 1 year ago

“I don't go with any other company than IOLLA since I have to use glasses”

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Posted 1 year ago

Hey Paulina, thank you for taking the time to leave us a great review. We're so pleased you love IOLLA as much as we do!

Posted 1 year ago

“Great customer service and glasses arrived within around 7 days. Delighted with the service I received. Iollla have such a wide choice of styles.”

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Posted 1 year ago

Hey Jodi, thank you for taking the time to leave such a lovely review, we're so pleased you are happy with your new glasses!

Posted 1 year ago

“Amazing service, good quality products, great advice and quick delivery time. Highly recommend !”

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Posted 1 year ago

Hey Katarzyna, we're glad to hear you had such a great experience with us. You look great in your new glasses!

Posted 1 year ago

“I ordered glasses from Iolla because my prescription is quite high and usually I can't afford to have my lenses thinned because it's so expensive. Iolla have great frames and for the price to include lense thinning is amazing. I did have an issue with my pair that I ordered online as they gave me headaches, but I contacted their customer service and they responded quickly and were very friendly. We agreed I would go in store to get further measurements taken and they re-did the lenses with these updated measurements for free. Now they're perfect! I will definitely be ordering more pairs as I think they're the best price around and despite the issues, their response to it has actually made me more likely to order again.”

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Posted 1 year ago

We're so pleased to hear that everything worked out in the end and you love your glasses Anna! Thank you so much for this lovely review

Posted 1 year ago

“Very helpful and friendly staff. Wonderful glasses”

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Posted 1 year ago

We're delighted that you love your glasses Jasdeep! Thank you so much for your lovely review

Posted 1 year ago

“When I visited your Finnieston showroom I was greeted by the most friendly staff I have ever encountered. They were knowledgeable and there was no pressure to buy. My wife also purchased glasses and we are both delighted. I have already had compliments regarding my glasses and have recommended your business to several people.”

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Posted 1 year ago

Wow, what a lovely review. Thank you so much Ian! I'll be sure to pass your kind words onto our team in Finnieston, I know they'll be delighted

Posted 1 year ago

“As always, pleasant, helpful members of staff. Good service and delivered in timely fashion.”

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Posted 1 year ago

Were so pleased you had a great IOLLA experience Gael! Thanks so much for sharing your feedback

Posted 1 year ago

“Now have 2 pairs of iolla. Both have been greatly admired. I love the funky colours .”

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Posted 1 year ago

You look fantastic in your new specs Sarah! We really appreciate you taking the time to write this lovely review

Posted 1 year ago

“Funky glasses. Very happy they now have the blue light lenses. Have not been able to find a pair of glasses in years that beat my IOLLA ones.”

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Posted 1 year ago

Thank you Lillian! This is really lovely to hear

Posted 1 year ago

“Great choice of really good quality frames at a very reasonable price!”

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Posted 1 year ago

Thanks for this lovely review Gemma! It really means a lot to us

Posted 1 year ago

“After having purchased a pair of prescription glasses which I was very happy with I decided to purchase a pair of prescription sunglasses. Pick them up last week and fortunately we had a bit of sun to trail them…. I’m delighted!!”

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Posted 1 year ago

We're so pleased that you're happy with your new sunglasses Patricia! We'll keep our fingers and toes crossed for some lovely sunshine soon ☀️

Posted 1 year ago

“Very friendly quick efficient service with a great range of frames and prices”

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Posted 1 year ago

We're delighted to hear you had a great IOLLA experience Lorna! Thanks for this lovely review

Posted 1 year ago

“Great service in store and I'm really pleased with my new glasses, thank you.”

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Posted 1 year ago

I'm delighted to hear that you're happy with your glasses Poppy! Thank you so much for letting us know

Posted 1 year ago

“very friendly staff, always happy to help.”

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Posted 1 year ago

Thank you so much for taking the time to write us this lovely review Kate! Your kind words mean the world to us

Posted 1 year ago

“Love my new glasses great service from ordering to collection”

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Posted 1 year ago

We're delighted to hear that you love your new glasses June! Thank you so much for your lovely review

Posted 1 year ago

IOLLA is rated 4.9 based on 5,074 reviews