IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

Visit Website

IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have many pairs of glasses from different places.but I must say il be buying more from Iolla they are great value for money and they have very modern styles I'm a happy chappie”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Very welcoming and helpful staff. Good selection of frames. I found it difficult to choose and asked one of the girls for her opinion. I am very happy with her choice.”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“I had a great experience buying new glasses from the IOLLA store in St James Quarter Edinburgh. Excellent service & customer care plus an amazing range of glasses to choose from. Really happy with my new glasses. Thoroughly recommend IOLLA.”

IOLLA 5 star review on 30th December 2022

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA and love your new glasses!

Posted 2 years ago

“Quick easy and efficient”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“A very pleasant experience, the shop has a lovely atmosphere, great music and friendly, welcoming, helpful staff.”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience in the showroom!

Posted 2 years ago

“Staff so friendly, helpful and knowledgeable, was a pleasure to shop at the Manchester St Ann's Square branch.”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Good choice of frames and easy to order and was sent to me in just over a week. A good service from the shop.”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“I am very happy with my new vari focal glasses”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you love your new glasses!

Posted 2 years ago

“Really helpful and responding swiftly”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“I have traveled to Edinburgh for the last 2 years to Iolla to buy my glasses. The service is brilliant. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for your review and continued support! We're so happy to hear you've had a great experience with IOLLA!

Posted 2 years ago

“Staff are always incredibly helpful!”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy you had a great experience with IOLLA!

Posted 2 years ago

“Helpful service, a cool selection of frames and a great price. I’d definitely use IOLLA again.”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Lovely glasses, great service”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Fantastic selection of frames with a price that makes sense. Arrived really quickly and look and feel great. Will definitely be using again”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Cannot recommend IOLLA enough for new glasses. So much choice, friendly and knowledgeable staff. Quality great looking products!”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Iolla make beautiful, practical and affordable glasses, but their real value to me is how easy and stress-free the shopping experience is. I never feel pressured, upsold or pushed into a decision, it's just such a pleasant store to shop in. I also enjoy the lack of any gender markers on their products, all around Iolla is a wonderful shopping experience and a fantastic company.”

Helpful Report

Posted 2 years ago

Hi Robyn, thank you for taking the time to write us this wonderful review. We are thrilled to hear that you have enjoyed your IOLLA experience once again. I will be sure to pass on your kind words with all of our team in Edinburgh.

Posted 2 years ago

“What I liked about Iolla - High Street store, great selection of well-designed and robustly made frames, great prices, helpful staff, excellent communication by email at every stage and the best lens cleaning fluid ever. What not to like?”

Helpful Report

Posted 2 years ago

Hi John, we are so thrilled to hear that you were so happy with your IOLLA experience!

Posted 2 years ago

“This was my second pair of Iolla glasses and as before the service in the shop was exemplary and the quality of the end product is first-rate. Cannot recommend Iolla high enough.”

Helpful Report

Posted 2 years ago

Hi Stuart, thank you for the great review and for recommending us! We are thrilled to hear that you have once again enjoyed your IOLLA experience.

Posted 2 years ago

“Absolutely love my new glasses. Great experience and amazing in store service from all of the team.”

Helpful Report

Posted 2 years ago

Hi Michaela, thank you for the lovely review! We are so happy to hear that you enjoyed your IOLLA experience 🤓

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews