IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful, friendly, efficient. Great frames which look good and last for ages. Set prices so no hidden extras”

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Posted 2 years ago

Hey Catriona, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA. Hopefully we will see you again soon!

Posted 2 years ago

“Very helpful staff in the shop and the glasses are very comfortable”

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Posted 2 years ago

Hey Matt, thank you so much for your review! Hopefully we will see you again soon.

Posted 2 years ago

“Great range of glasses and lovely service in West George St, Glasgow. In my opinion, nicer glasses at a lower price point than high street opticians. Big selling point for me was blue light filter being £40 cheaper than vision express. They also offer student discount which is a bonus. Easy and quick to order and pick up.”

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Posted 2 years ago

Hey Kirsty, thank you so much for taking the time to leave us a review! We're delighted to hear that you're loving what we do here at IOLLA. Hopefully we will see you again soon!

Posted 2 years ago

“I was given space to explore and try frames at my own pace. The staff gladly answered questions and were very helpful. Glasses arrived via the post super quick. On my 6th pair of glasses and won’t go anywhere else!”

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Posted 2 years ago

Hey Samantha, thank you for taking the time to leave us such a lovely review! Our team will be delighted to hear that you've had such a great experience with us here at IOLLA. We're looking forward to seeing you again soon!

Posted 2 years ago

“great staff in Edinburgh store, I purchased new varifocal glasses wnich arrived when stated and work perfectly for me.”

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Posted 2 years ago

Hey Kenneth, thank you so much for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 2 years ago

“IOLLA makes the process of choosing glasses an enjoyable and hassle free experience. They have a great selection and an easy process, that makes getting new glasses (for someone like me who has to update fairly regularly due to a still changing prescription) less of a chore and burden on the bank.”

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Posted 2 years ago

Hey Louise, thank you so much for your lovely review! We're so glad to hear that you've had a great experience with us at IOLLA.

Posted 2 years ago

“So easy & quick and my glasses are great quality. I’ll be ordering again soon!”

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Posted 2 years ago

Hey Teri, thank you so much for your review! We're so glad to hear that you're loving what we do here at IOLLA.

Posted 2 years ago

“Honestly,the best service,also glasses are just fabulous”

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Posted 2 years ago

Hey Eleanor, thank you so much for your review! We're delighted to hear that you've had a great experience with us here at IOLLA. Hopefully we will see you again soon!

Posted 2 years ago

“From the moment we entered the store everything was explained to us, questions answered by the delightful staff and then left to browse at our leisure. The glasses chosen were ordered, arrived quickly and fitted perfectly. Spot on. Thank you.”

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Posted 2 years ago

Hey Joy, thank you so much for taking the time to leave us a review! We're delighted to hear that you've had such a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 2 years ago

“From the moment I walked in the shop, I knew I was in the right place, friendly staff dancing to classic price and Madonna songs. On returning to collect my glasses I was greeted with a much needed cup of coffee and my new glasses are great, was worried about varifocals, but on the advice I went for the more premium lens and I’m so glad I did. Meg and Natasha were brilliant.”

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Posted 2 years ago

Hey Gavin, thank you so much for taking the time to leave us a review! We're delighted to hear that you've had such a great experience in our Manchester showroom. Hopefully we will see you again soon!

Posted 2 years ago

“Always a lovely experience being in store, and the personal touch and thorough fitting experience means these glasses MASSIVELY beat any other similarly prices pairs I bought online.”

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Posted 2 years ago

Hey Tom, thank you so much for your review! We're delighted to hear that you've had a great experience with us at IOLLA. Hopefully we will see you again soon!

Posted 2 years ago

“Very professional, friendly in store. Glasses arrived promptly. They have needed no adjustments. A real triumph. I would be keen to recommend to others.”

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Posted 2 years ago

Hey Robert, thank you for your review! We're so glad to hear that you've had a great experience with us here at IOLLA. Hopefully we will see you again soon!

Posted 2 years ago

“The experience was fabulous and staff were really helpful. The glasses when I collected them from the store fitted perfectly”

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Posted 2 years ago

Hey Lynda, thank you so much for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA.

Posted 2 years ago

“The best glasses I have ever worn, and delivered by staff that were so professional, knowledgable, & courteous, would highly recommend to others, in fact I have done so.”

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Posted 2 years ago

Hey Patrick-John, thank you so much for taking the time to leave us a review. We're delighted to hear that you've had a great experience with us at IOLLA, and we're looking forward to seeing you again soon!

Posted 2 years ago

“Excellent and personal service, thank you!”

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Posted 2 years ago

Hey Alexa, thank you so much for taking the time to leave us a review. We're delighted to hear that you've had a great experience with us at IOLLA!

Posted 2 years ago

“Excellent, helpful , well trained staff!”

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Posted 2 years ago

Hey Doreen, thank you for your lovely review! Our team will be delighted with your feedback.

Posted 2 years ago

“I was really impressed with Iolla. Firstly, I just liked the glasses - I ordered a pair of prescription lenses and some prescription sunglasses, both of which I love. Secondly, I have quite a high prescription (6.5+) and would normally pay quite a bit extra to have my lenses thinned but Iolla include this as standard, which I really appreciated. Finally, and certainly not least - I foolishly managed to damage the end of my new glasses’ arm and got in touch to see whether there was anything that could be done. Iolla said to send them back to them and they repaired them free of charge and were back with me within just a few days. Really impressive service and great glasses. Would definitely recommend!”

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Posted 2 years ago

Hey Victoria, thank you for taking the time to leave us such a lovely review! We're so glad to hear that you're loving what we do at IOLLA and that we could lend a hand!

Posted 2 years ago

“Staff in store were extremely helpful and the range and style at IOLLA is fantastic and well priced”

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Posted 2 years ago

Hey Lee, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA.

Posted 2 years ago

“I love my pair ! Ordered all the way from Malta, zero issues with shipping, Plus staff are super nice and helpful!”

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Posted 2 years ago

Hey Naomi- looking great! We're so glad to hear that you're loving your new glasses and that you've had a great experience with us at IOLLA. Thank you for your review!

Posted 2 years ago

“Excellent service. Superb quality frames . Competitively priced very pleased with my glasses. Thank you”

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Posted 2 years ago

Hey Daniel, thank you so much for taking the time to leave us a review! We're so glad that you've had a great experience with us at IOLLA and are loving your new glasses.

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews