IOLLA Reviews

Name: IOLLA
Address: Unit M13, 143 Charles street, Glasgow, Glasgow
Rating: 4.92

4.9 Rating 4,497 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 4,497 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

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IOLLA 5 star review on 19th February 2024

265

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely store and charming and Curtis service. And top styles to choose from.”

Helpful Report

Posted 2 weeks ago

Thanks for taking the time to write us this lovely review Stewart! We really appreciate your kind words

Posted 2 weeks ago

“Painless transaction”

Helpful Report

Posted 2 weeks ago

Thanks so much John!

Posted 2 weeks ago

“I came accross IOLLA whilst on holiday in Edinburgh. I decided on the glasses I liked and was measured up by a really helpful lady. I bought my glasses online when I returned home, the service was excellent, the packaging was cute and personalised, and my glasses fit perfectly. I'll definitely shop again!”

Helpful Report

Posted 2 weeks ago

We're delighted that you had a great IOLLA experience Natasha! You look fantastic in your lovely new specs

Posted 2 weeks ago

“Stylish and cool glasses from a stylish and cool shop with excellent help from the ladies in the shop.”

Helpful Report

Posted 2 weeks ago

We're delighted to hear you had a great IOLLA experience Daniel! Thanks for this lovely review

Posted 2 weeks ago

“Brilliant service. So easy!!”

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Posted 2 weeks ago

Thank you so much for the lovely review Carol!

Posted 2 weeks ago

“I love my glasses, which I picked out with the help of your staff who couldn’t have been more helpful and kind. I’ve had to go back several times since as they didn’t quite fit right and again your staff was great at being helpful and supportive.”

Helpful Report

Posted 2 weeks ago

Thanks for taking the time to write us this lovely review Cornelia! Your kind words mean the world to us

Posted 2 weeks ago

“Great, personable, genuine interaction from Fraser (?) at the Edinburgh store. Really attentive, yet not overly so, and great feedback on what frames suited me the most.”

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Posted 2 weeks ago

We're so pleased to hear you had a great IOLLA experience Abigail! I'll be sure to pass your kind words onto Fraser, I know he'll be delighted

Posted 2 weeks ago

“Great service at Iolla Glasgow. Have been recommending your shop to friends and family. Thank you again..”

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Posted 2 weeks ago

Thank you so much for the lovely review Cheryl! I'll be sure to pass your kind words onto the team at our West George Street showroom, I know they'll be delighted

Posted 2 weeks ago

“Great freindly service in store”

Helpful Report

Posted 2 weeks ago

Thank you so much Karen! This is really lovely to hear

Posted 2 weeks ago

“I couldn’t find any glasses I liked when I received my first prescription (from a well known high street chain). Thankfully I’d passed Iolla in the street previously and thought they would be worth a visit. There’s such a big selection of modern spec’s at a decent price I found it hard to pick a pair!”

Helpful Report

Posted 2 weeks ago

We're delighted to hear you're happy with your new glasses Pamela! The Stewart frames look great on you

Posted 2 weeks ago

“These are my second set of clip on sunglasses to go over my prescription varifocles also from iolla . I love these and they also look great too. Great lenses that really filter strong sunlight well. I would say these are a must for anyone who wears prescription glasses , without spending lots on a second pair of prescription sunglasses.”

Helpful Report

Posted 2 weeks ago

Thank you so much for taking the time to write this lovely review Nyree! You look fantastic in your Somerville glasses and clip-on

Posted 2 weeks ago

“Amazing service and lovely frames”

Helpful Report

Posted 2 weeks ago

Hi Iona, lovely to hear you love our IOLLA frames, we hope to see you again soon!

Posted 2 weeks ago

“the only glasses shop i've ever been in where the person serving you aim is not to try and take as much money as they can away from you. the best glasses buying experience i've ever done Frames are very good quality , and good value for money.”

Helpful Report

Posted 2 weeks ago

Hi Anthony, wow what a lovely bit of feedback for us. Its great to hear you love shopping in our showroom, we loved having you! Cant wait to see you again soon.

Posted 2 weeks ago

“The staff in the West George Street store are always so helpful and friendly.”

Helpful Report

Posted 2 weeks ago

Hey Heather, so lovely to hear how pleasant your experience has been in our showroom! We hope to see you again soon

Posted 2 weeks ago

“Great service from the team at Manchester. They were really friendly, helpful and couldn’t fault the service. Delivery was a lot quicker than expected and I’ve had no issues with my new glasses - would definitely recommend as they’re such good quality!”

Helpful Report

Posted 3 weeks ago

Hi Emma, wow what a lovely bit of feedback! Great to hear you had such an enjoyable time in our showroom and we hope to see you again soon!

Posted 2 weeks ago

“Excellent customer service from the Manchester team”

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Posted 3 weeks ago

Hey Lauren, thank you for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 3 weeks ago

“My lenses were badly scuffed and the staff were kind enough to offer to have them repaired free of charge which was very much appreciated, had them back quickly too!”

Helpful Report

Posted 3 weeks ago

Hi Jordan, Glad to hear you are loving your new and improved glasses!! We hope to see you again soon.

Posted 2 weeks ago

“Excellent service. Sales people really friendly and helpful. Glasses game on time and I am delighted with them”

Helpful Report

Posted 3 weeks ago

Hey Mark, thank you for your lovely review! We're delighted to hear that you're loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 3 weeks ago

“So helpful, so affordable, and so stylish - they made my first glasses experience delightful.”

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Posted 3 weeks ago

Hey Heather, thank you so much for taking the time to leave us a review! We're so glad to hear that you're loving what we do here at IOLLA. Hopefully we'll see you again soon!

Posted 3 weeks ago

“Great experience instore and online. Thanks Iolla.”

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Posted 3 weeks ago

Hey Catherine, thank you for taking the time to leave us a review! We're so glad to hear that you've had a great experience with us here at IOLLA, hopefully we'll see you again soon!

Posted 3 weeks ago

IOLLA is rated 4.9 based on 4,497 reviews