Inventory Hive Reviews

Name: Inventory Hive
Rating: 4.90

4.9 Rating 338 Reviews

97 %

of reviewers recommend Inventory Hive

4.9

Based on 338 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Inventory Hive:

Our reporting software allows inventory and 'right to rent' reports to be created in a snap - from desktop or App (or both).

Visit Website

Phone:

0333 358 3638

Email:

paul@inventoryhive.co.uk

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Anonymous

Anonymous // 01/01/2019

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“I had issues with a check in report being done under previous tenant however Mitch was able to walk me through every step and even learned how to deal with similar situations if it occurs. He was very patient and kind. Thank you”

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Posted 2 years ago

“The software is fantastic and I will be signing up. However, the customer service from Katie Bennett is to be desired. I decided as I did not want sales telephone calls do not provide a phone number for me. This individual decided to send threatening emails advising further action will be taken unless I update my telephone number. I queried what I needed to speak to me about and receive a response of if there’s any technical problems or if I have any questions I’d already advised I don’t have any questions so I don’t see the need to provide a phone number. Then again today, this individual who seemingly is on a power trip has emailed me again also, including the phrase “ so that no further action is taken”. This is the most bizarre and offensive approach I’ve ever seen towards trying to win customers. I also recommend they review GDPR legislation on what someone needs to provide and how they process data.”

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Posted 2 years ago

“I use the Inventory Hive app daily and have done for the last 6 years. The software is absolutely essential to the running of my business. I've seen the system evolve year after year, always adding useful new features and making the process of creating inventories very clear and straightforward. I've found the team have always been very quick to reply whenever I've had the need to contact them and quick to implement any changes/edits to the system that I have suggested. Over the years, I've seen many inventory reports, produced using other software and they are not a patch on the Inventory Hive reports - I wouldn't hesitate to recommend Inventory Hive to any Inventory Clerk or Letting Agent.”

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Posted 2 years ago

“Richard was extremely helpful and knowledgeable providing me with excellent tips when creating reports and utilising my time.”

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Posted 2 years ago

“My experience with Alex has been nothing but positive since I started using Inventory Hive 4 weeks ago. He is always on hand to help and is very efficient if you have any queries! The app is also super easy to use and navigate for inventories, interim inspections etc.”

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Posted 2 years ago

“I have received the best help and advise when ever I called up after signing up on free trial. Within a week to ten days I purchased the app and now on my 4th report. I feel in control as not having to make appointments with the inventory company to fit when they are available, I can just carry on with the report within my own time. This not saves my time but is also works out cheaper although I have to allocate my time to the reports.”

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Posted 2 years ago

“Matthew was helpful, knowledgable & patient today. He provided additional information I was not aware of which is a real bonus. He made it all very easy to understand which was reassuring. The price is competitive & the app is very easy to use. I'm so relieved to be able to do this myself now as its tiring having to pay high fees for poor service historically.”

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Posted 2 years ago

“The inspection report looks very professional and is very easy to use”

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Posted 2 years ago

“Great service and always help at the end of a email.”

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Posted 2 years ago

“Highly reccomend Inventory Hive for all your Check in/ Check out needs. Very professional and u to date with all current compliance laws.”

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Posted 2 years ago

“I have used the inventory hive software for a few years now. The software is fantastic , it’s user friendly, accurate and includes the right amount of detail. The customer service is excellent. The team are always on hand to answer any of my questions and I can’t praise them enough. Excellent all round service, well done!”

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Posted 2 years ago

“Firstly what a great team. From first enquiry onwards every member of the team has been brilliant, especially Richard. Having engaged with a number of new tech partners over the last 3 months I can honestly say Hive is the most straight forward. It does exactly what it says it does, integration is perfect, user interface is spot on and the final product is impressive for tenants and landlords to see. Cant recommend Hive enough!”

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Posted 2 years ago

“I chose Inventory Hive above any other reporting systems, as not only do I feel their reporting is amazing, but the main thing that won me over was their staff and how friendly and helpful they all are. Richard, Mitch, Katie and Jade have helped me every step of the way, to which I am so grateful for. They also provide excellent training videos and information that you can refer to anytime needed. Am really looking forward to working with you all xxxxx”

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Posted 2 years ago

“The inventory software is excellent, user friendly and most importantly an excellent time saver. The plans are concise, easy to understand and seem good value. In my interaction with Help desk (George) and training (Richard), I have encountered friendly and knowledgeable staff who have been successful in understanding our requirements and super quick in delivering them.”

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Posted 2 years ago

“Alex has been absolutely amazing helping the team with Inventory Hive. He responds quickly and is very thorough with his training. The software is really simple and easy to use. It makes our lives a lot easier. Would definitely recommend.”

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Posted 2 years ago

“Its a great system with great support and training and prices are reasonable.”

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Posted 2 years ago

“Alex at Inventory Hive has been amazing in helping to get our account set up as well as ongoing support for myself and my team. He is easy to work with and very quick to respond which is always a bonus in a fast paced industry. The software (online portal and app) is easy to use and my team have been able to get the hang of it really quickly. I'd reccommend Inventory Hive!”

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Posted 3 years ago

“Inventory Hive is a complete product to aid the referencing system, especially coming in handy on large scale, fast pace developments. Constantly evolving, very polished and extremely flexible & user friendly. Alex was a treat to deal with - his knowledge of the product, market and ability to custom make templates was unbelievable!”

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Posted 3 years ago

“customer service is excellent. The agents are always qwuick to respond and help. The app is very user friendly.”

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Posted 3 years ago

“Excellent service, alway at the end of the phone if you need assistance. The step by step training, has made it so easy to use the software.”

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Posted 3 years ago

Inventory Hive is rated 4.9 based on 338 reviews