The software is fantastic and I will be signing up. However, the customer service from Katie Bennett is to be desired. I decided as I did not want sales telephone calls do not provide a phone number for me. This individual decided to send threatening emails advising further action will be taken unless I update my telephone number. I queried what I needed to speak to me about and receive a response of if there’s any technical problems or if I have any questions I’d already advised I don’t have any questions so I don’t see the need to provide a phone number. Then again today, this individual who seemingly is on a power trip has emailed me again also, including the phrase “ so that no further action is taken”. This is the most bizarre and offensive approach I’ve ever seen towards trying to win customers. I also recommend they review GDPR legislation on what someone needs to provide and how they process data.
9 months ago
Inventory Hive has a
4.9
average rating
from
285
reviews
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