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Interflora UK Reviews

4.5 Rating 39,437 Reviews
87 %
of reviewers recommend Interflora UK
Read Interflora UK Reviews

About Interflora UK:

Hello, we’re Interflora – a network of local artisan florists (and their support crew) creating beautiful blooms and delivering thoughtful gifts across the UK and the world.

We’re experts not just in flowers, but in emotions too, helping people express love, thanks, sympathy and celebration, and creating moments of connection, no matter the distance.

With more than 100 years of experience, Interflora works with real local florists, delivery drivers and customer care teams who add thoughtful touches to every order. From designing and finishing bouquets to delivering them by hand, it’s this human involvement at every stage that makes an Interflora delivery feel personal.

Our network of talented florists brings creativity and attention to detail to every order, ensuring our designs feel special, meaningful and made with care.

Beautiful flowers delivered on the day! Thank you.
Helpful Report
Posted 6 months ago
Unfortunately the flowers did not get delivered to my friend in Portugal on the 7th January and still waiting to hear back from you now 11th January. Has put me off using again.
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Posted 6 months ago
Hi Karen, Thank you for leaving feedback, I can see that you have contacted us directly and that we have resolved this issue for you. Kind regards Michelle
Posted 5 months ago
My sister said that the birthday flowers I sent her were beautiful. As she is allergic to lillies, the florist made sure the bouquet had all the flowers she liked. Thank you.
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Posted 6 months ago
Thanks for sending flowers
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Posted 6 months ago
The person I was sending to has not received the flowers. No call to her phone or mine to say they couldn’t deliver. I had to ask if she had received any flowers to find out that they hadn’t. I’ve had no communication since from any company to tell me couldn’t deliver. I’m out of pocket £50, the reason I wanted to send the flowers is now overdue and I feel very let down by this service.
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Posted 6 months ago
Good afternoon Anthony, I am sorry to hear this, I have sent you a separate email to address this issue. Thank you for taking the time to leave feedback. With kind regards Michelle
Posted 5 months ago
Whilst the bouquet that arrived was very well received by the recipient and looked lovely, as the sender I couldn’t help feeling short changed as the number of blooms delivered seems several less than in the web image. So as the sender I am disappointed and think that what arrived was more like the size below what I ordered.
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Posted 6 months ago
Good afternoon Luke, I am very sorry to hear this and have sent you a separate email to address this issue with you. With kind regards Michelle
Posted 5 months ago
Flowers never arrived . Money taken from my credit card no rely to my email . Will never use you again disgusting service
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Posted 6 months ago
Hello Sally, Thank you for taking the time to leave feedback. I can see that you have contacted us directly, and that we have since resolved this issue for you. Best regards Michelle
Posted 5 months ago
My mum loved these flowers for her birthday and the person delivering made sure they put them somewhere safe Thankyou
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Posted 6 months ago
Recipient in Madrid was 😊
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Posted 6 months ago
Disappointed I never got an email confirming my order had been delivered. I had to chase for confirmation of delivery.
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Posted 6 months ago
Excellent flowers delivered on time, thank you.
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Posted 6 months ago
Easy to use website. Item as described.
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Posted 6 months ago
I was let down by a local florist for my wife’s birthday (sickness) so took advantage of Interflora’s 3 hour delivery cost. I ordered at 9.30am (expected delivery anytime up to 12.30pm as we were out for the day from 2pm) I received an email at 12.07pm to let me know the florist could not meet my order but would be delivered by 6pm (we of course would not be in) The flowers were delivered to my house at 4.50pm (too late of course) What was interfloras answer they refunded the £5 extra cost for delivery (delivery cost was £15 and flowers £80) will not be using again !!!
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Posted 6 months ago
Hi Darren, I am sorry to hear that you were disappointed on this occasion. Thank you for taking the time to leave feedback. Best regards Michelle
Posted 5 months ago
Recipient was on leave when delivery arranged so the local florist arranged delivery for 2 weeks later when they were back from leave. Absolutely above and beyond service level. Thank you.
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Posted 6 months ago
I ordered flowers in a vase for my friends 65 birthday. She send me a photo of them. They exceeded my expectations.
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Posted 6 months ago
Absolutely awful emailed customer services 3 times can't get through to anyone had to do a charge back through my company xx
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Posted 6 months ago
Hi Charlotte, My apologies this isn't' the service we wish to provide. Thank you for leaving feedback. Kind regards Michelle
Posted 5 months ago
Receipant very pleased with th flowers and said the delivery person was very nice
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Posted 6 months ago
The flowers were beautiful and for my daughters 60th. Happy
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Posted 6 months ago
Extremely good. Efficien no hass and beautiful plant delivered correctly on time.
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Posted 6 months ago
Hardlly any flowers. An embarrassment and really not worth the money or effort. Acually feel sad about this as it was a special birthday, so cant trust this agai
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Posted 6 months ago
Hello Bitte, This is very disappointing to hear, I have sent you an separate email to address this issue for you. With kind regards Michelle
Posted 5 months ago
Interflora UK is rated 4.5 based on 39,437 reviews