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Interflora UK Reviews

4.5 Rating 38,302 Reviews
87 %
of reviewers recommend Interflora UK
Read Interflora UK Reviews

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

Always easy to rely on Interflora for excellent management of a flower delivery to an important person in your life, I’ve never been let down on a delivery.
Helpful Report
Posted 3 months ago
My wife loved the flowers.
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Posted 3 months ago
Excellent delivery, easy to arrange Flowers looked lovely Recipient very happy
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Posted 3 months ago
Dear Interflora, thank you for the beautiful flowers you delivered to my daughter in the USA. The flowers is gorgeous and my daughter loved it. Good job thank you.
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Posted 3 months ago
On time as requested.
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Posted 3 months ago
Parcel went missing and not being able to phone or use the online chat was a nightmare. Having to wait 48 hours for a response to each email is tiresome. We had to track down missing parcel and it was days after her birthday due to the crappy customer service times. Also when she did get it several items were substituted to items that we didn’t like so I wouldn’t use you again
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Posted 3 months ago
Good Afternoon Catherine. Thank you for your feedback, we really appreciate it, and I'm so sorry your experience with us was less than satisfactory on this occasion. I've sent you an email to discuss this further. Warm Regards, Jade
Posted 3 months ago
The beautiful flowers arrived in perfect condition and were delivered on the exact day I requested.
Interflora UK 5 star review on 31st August 2025
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Posted 3 months ago
Flowers delivered to wrong address and just left on doorstep. Luckily from the picture of the “safe place “ where it was left - the person who should have received the flowers recognised is was a neighbouring house and went and uplifted it from there.
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Posted 3 months ago
Hi J.E. , Thank you for your review. I am so sorry the delivery went to an incorrect address. I have sent an email addressing this.Kind regards Pippa
Posted 3 months ago
I had a problem with the order but it was sorted very quickly
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Posted 3 months ago
Excellent service. Flowers arrived on time & in perfect condition. Recipient very happy
Interflora UK 5 star review on 31st August 2025
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Posted 3 months ago
Excellent service , delivered on time even given short notice over a bank holiday , many thanks.
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Posted 3 months ago
The flowers looked fantastic when they arrived, however, the flowers started to droop after a couple of days, despite being in a good amount of water, which was disappointing. The flowers I usually order from Interflora last at least a few days.
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Posted 3 months ago
Hi Tim , I am sorry to hear this. If you would like us to look into this for you. Can you please send a photo to hello@interflora.co.uk please include the order number and the reason for contacting us kind regards Pippa
Posted 3 months ago
Friends report that they love the flowers they have received
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Posted 3 months ago
Order was delivered a day late which for a birthday was disappointing to say the least. Also the item ordered was not the item supplied.
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Posted 3 months ago
Recipient was delighted with the flowers
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Posted 3 months ago
Flowers beautiful but delivered late afternoon, I phoned my friend to see if she had had a delivery and they had not arrived, but the surprise was spoilt!
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Posted 3 months ago
Thank you so much. We ordered whilst in Turkey for a family member who had lost someone dear. Thanks again.
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Posted 3 months ago
Very good internet service and the delivery was superb
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Posted 3 months ago
Top service as ever. Quality boxed bunch of flowers. Delivered in person and at the right time.
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Posted 3 months ago
Beautiful flowers. Delivered on time to my delighted friend for her birthday!
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Posted 3 months ago
Interflora UK is rated 4.5 based on 38,302 reviews