Interflora UK Reviews

4.5 Rating 34,294 Reviews
87 %
of reviewers recommend Interflora UK
Read Interflora UK Reviews

About Interflora UK:

Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too.

Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience.

We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet.
Our Heritage

We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day.

As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts.

Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

The flowers started to perish after only a day, not really a great advert for inter flora
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Posted 10 months ago
Hello Noel, I can see my colleague has sent you an email regarding your issue. Kindest Regards, Jade
Posted 10 months ago
The flowers were beautiful but the box shown in the picture wasn't there. Just a plastic bubble of water. They were on time but only just 11.57am.
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Posted 10 months ago
Hi William, sorry to hear this. We do appreciate your feedback and will pass this on. Kind regards, Sophie
Posted 10 months ago
I placed the same order a week or so apart. the cost was £50. We were delighted with one bouquet and really disappointed with the other, as the photographs should demonstrate. I am a regular and usually very happy customer but the flowers delivered in Oxford were poor value for money and much less impressive than the ones delivered in West Yorkshire.
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Posted 10 months ago
HI ,  I'm so sorry to hear about your disappointing experience with with one of your deliveries. I can confirm I have sent you an email addressing this. Thank you for taking the time to leave a review. Kind regards, Michelle
Posted 10 months ago
The flowers are gorgeous but I don’t really feel we got our moneys worth. They were £60 and I don’t feel we received £60 worth of flowers. Lots of greenery used to bulk them out and not a lot of flowers, there’s one large rose and that’s it. Asked for pink and purple and have a random orange and yellow section. Bit disappointed as we spent a lot of money and they’re for a special occasion.
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Posted 10 months ago
Good afternoon, I am really disappointed to hear this. I am however, really pleased to see that you got in touch with us directly and this has since been resolved. Thank you for taking the time to leave us your feedback. Conor
Posted 10 months ago
Unusually disappointed I use Interflora a lot but with this purchase feel I was let down on the service Firstly they were unable to deliver on the day I requested, I was informed of this on the morning of the day, so not happy ! I then asked them to deliver to a different location as the recipient would not be home, but they didn’t response and delivered to a empty house Fortunately they did receive them when they returned
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Posted 11 months ago
Hi Mark, really disappointing to hear this. I have sent you an email in regards to this. We appreciate your feedback, thank you and kind regards, Sophie
Posted 11 months ago
When you pay over £65 to have flowers sent to Denmark to recognize a 70 birthday you expect something better than a £10 supermarket bunch of flowers Poor show
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Posted 11 months ago
Hi, I am so sorry that you have been disappointed with your delivery for a 70th Birthday in Denmark. I have sent an email to you regarding this. Thank you for your feedback. Kind regards Rob.
Posted 11 months ago
The flowers were in a poor condition. Some were dead - around 50% were thrown away.
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Posted 11 months ago
Hello Peter, sorry to learn of this and thank you for speaking with me just now. I am glad I was able to help and thank you for your feedback. Best wishes, Sophie
Posted 11 months ago
flowers were left outside, had to ring the manager of the retirement apartments to look for it, not happy with the service.
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Posted 11 months ago
Hi Phil, this is very disappointing, apologies to you. I have left you a voicemail and will be sending you an email in regards to this. Thank you for leaving us your review. Kind regards, Sophie
Posted 11 months ago
Not many flowers for 50 quid but vase is nice
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Posted 11 months ago
Hi, thank you so much for taking the time to leave your review, it helps us greatly. Many thanks, Isaac.
Posted 11 months ago
Not the colourful gerberas we requested. Certainly not anything like the picture!
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Posted 11 months ago
Good Afternoon, I'm so sorry to hear this. I have tried to call you this afternoon to discuss but unfortunately, there was no answer. I have sent a follow-up email in regards to your review. Kind Regards, Beth
Posted 11 months ago
I ordered some flowers to be delivered to Canada
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Posted 11 months ago
Good Afternoon, I'm really sorry to hear this. I have left you a voice-mail and sent an email to you in regards to this review. Kind Regards, Beth
Posted 11 months ago
Was very disappointed at the cheap selection of flowers in the bunch and the brash colour scheme. Not what I ordered. I ordered the pastel finest flowers.
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Posted 11 months ago
Hello Sabina, this is disappointing to hear. I have sent you an email in regards to this. Thanks you for your review. Sophie
Posted 11 months ago
The flowers were very disappointing and died quickly
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Posted 11 months ago
Hi Pauline, I am sorry to hear you were disappointed with your flowers, I have sent you a separate e-mail regarding your review. Best wishes Jo
Posted 11 months ago
Recipient of flowers didn’t contact to say thanks until later date. No message with flowers. They were delivered after 5 pm and she called next day to florist to ask who sent them.
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Posted 11 months ago
Hi, Thank you for taking the time to speak to me today, I am pleased I could resolve this for you. Best wishes Jo
Posted 11 months ago
While the flower display was very good it was disappointing to note that the flowers were not delivered on the day requested (a Friday with delivery occurring the following Monday).
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Posted 11 months ago
Hi Trevor, thank you for your review. I have sent you a separate email with regards to this. Best wishes Deborah.
Posted 11 months ago
Stated flowers had been delivered. But they were not delivered to the person rather they were left on the door step. The recipient found them the next day.
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Posted 11 months ago
Hi Roger, really sorry to hear of the issues with delivery. I have sent you an email to address this. Thank you for your feedback. Regards Sue
Posted 11 months ago
Had to go on to contact centre as my friends flowers never arrived I paid for same day delivery and had email to say they were delivered but they hadn’t even been made up
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Posted 11 months ago
Hi Carol, Thank you for taking the time to leave feedback, I can see that you contacted us directly and that we have now resolved this issue for you. Kind regards Michelle
Posted 11 months ago
Cannot fault delivery times but my last flowers in Cyprus were very nice but did not think there were £43 worth of flowers, whereas my flowers you recently sent to Ireland were beautiful and abundant
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Posted 11 months ago
Hi Rosalind, Thank you for taking the time to leave feedback, I have sent you an email separately to address this issue. With kind regards Michelle
Posted 11 months ago
Flowers were lovely and arrived as arranged. Unfortunately Champagne was cancelled by you without explanation just advised would get a refund. Your website should not allow you to place an order and pay unless you can provide the goods. If I had known at the time of ordering I would have ordered the two items from another company to arrive together. Very disappointed from a Well established company!
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Posted 11 months ago
Hi Sharon, this is disappointing to hear about the champagne. I can confirm I have sent you an email addressing this, Kind regards Kate
Posted 11 months ago
For the 2nd time my birthday order for my sister failed to be delivered despite being shown as delivered. Order number IN50254936902, placed 22nd May for delivery on 30th May. I expect that my order to be respected. It is not just enough to get a refund. It is really not good enough. My sister deserves better than this. Please re-deliver this order and a gesture of recompensation would not be out of order. Please address this urgently. John Miley
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Posted 11 months ago
Hi John, I am really sorry to hear this. I can confirm that an e mail has been sent to you in response to this. Kind Regards Julia
Posted 11 months ago
Interflora UK is rated 4.5 based on 34,294 reviews