Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,175 Reviews

96 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,175 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Insuring my static caravan with Intasure was straightforward. The person on the phone was helpful and pleasant.”

Helpful Report

Posted 1 year ago

“Frustrated to find no one answering phone calls and I had to leave a message for them to call back. Took them 48 hours to return a call. However the matter was dealt with promtly when they eventually called back.”

Helpful Report

Posted 1 year ago

“Fast and easy well done sales team good price”

Helpful Report

Posted 1 year ago

“The agent was very helpful and courteous my initial enquiry was responded to by email and telephone which was good”

Helpful Report

Posted 1 year ago

“Arranging the cover was a smooth process and the result suits my particular circumstances. Intasure came up with the goods when others were unable to.”

Helpful Report

Posted 1 year ago

“It's quick it's easy it's no fuss or hassle”

Helpful Report

Posted 1 year ago

“The consultant was very pleasant and helpful, took time to explain all, and answered my question.”

Helpful Report

Posted 1 year ago

“The most infuriating thing? Having to call to take out insurance. Yes, the laws keep changing but landlords have other things to do as well. I've been with Intasure for over ten years (three properties insured with them) and there was no way to just use my details to get a new policy. And... my staff member Julian was not up to the usual Intasure standard. Why do sales people think it's professional or helpful to speak so quickly and not listen to answers? I had to repeat a number of things and it was clear he was poorly monitored or trained. Not a pleasant experience. Since all calls are recorded, it’s worth someone listening back to this one and helping him become a more able and useful worker.”

Helpful Report

Posted 1 year ago

“Very helpful staff when renewing my existing policy, been with intasure since 2014 and had one claim for a serious flood in my house in Poland, They were amazing in sorting this all out”

Helpful Report

Posted 1 year ago

“Have been with Intasure for many years now and have always received excellent and polite service.”

Helpful Report

Posted 1 year ago

“Excellant service & very good cover. Happy to recommend to friends.”

Helpful Report

Posted 1 year ago

“Clear adviçe and information from friendly and knowledgeable staff.”

Helpful Report

Posted 1 year ago

“Very helpful representatives, explaining at a reasonable level, answering questions and pleasant response.”

Helpful Report

Posted 1 year ago

“My usual insurance company had stopped issuing policies for homes in France. I contacted Intasure and was pleased that, with a comparable policy, was £50 cheaper. Top marks for professionalism and politeness.”

Helpful Report

Posted 1 year ago

“The whole process from beginning to end was explained in a manner of easy understanding. Very friendly and helpful, talked through anything i queried. I would recommend Intasure.”

Helpful Report

Posted 1 year ago

“Very efficient and helpful”

Helpful Report

Posted 1 year ago

“Julian was extremely helpful”

Helpful Report

Posted 1 year ago

“On the first occasion I contacted the company I was promised a call back which didn't materialise. However, when I called back the following day I s[poke to James Taylor who was efficient, polite and seems to have in-depth knowledge of my requiremenmts.”

Helpful Report

Posted 1 year ago

“Really happy with the process of sorting my insurance. Very efficient and easy process in particular I was dealt with by Julian Williams who was a pleasure to deal with and made the whole process exceptionally good . Communication and documentation is very good . Thanks Julian .”

Helpful Report

Posted 1 year ago

“I found setting up a new policy easy and would be happy to use Intasure again.”

Helpful Report

Posted 1 year ago

Intasure is rated 4.7 based on 7,175 reviews