Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,175 Reviews

96 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,175 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

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“Arran was very helpful, he explained everything to me so it was all clear.im very happy with the insurance i have”

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Posted 2 years ago

“Excellent customer service. Quick to give quote which was very acceptable”

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Posted 2 years ago

“James was lovely explained details of Mobile Insurance very clearly and easy to Understand.”

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Posted 2 years ago

“My parents have used Intasure for a holiday home in the Canary Islands. The ownership has now been passed to myself and my two sisters. We needed to change the details with intasure, which entailed cancelling the existing policy and setting up a new one. This took about 30 minutes, with no difference in cover and price. This seemed an unecessarilay drawn out process, but understand that it was the only way to change the ownership details. The operative at Intasure was very good, and apologetic that we had to do it this way.”

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Posted 2 years ago

“I was able to renew the policy with expert help from Julie who was very helpful with all aspects, professional and really polite.”

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Posted 2 years ago

“Good straightforward cover. Agent contacted me and followed up on queries I had. All very smooth.”

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Posted 2 years ago

“Quick responses. Good customer service.”

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Posted 2 years ago

“Great communication with Jamie helped me sort out my insurance thankyou”

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Posted 2 years ago

“Your representative James Taylor was very courteous and extremely helpful as he explained the various options that were available to me. I was extremely impressed by his professionalism.”

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Posted 2 years ago

“My experience with Intasure was nothing but impressive. Nikki kept us updated at all times even when she was still waiting for information herself. She was happy, positive and genuinely seemed to care about getting us the correct product. Thank you.”

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Posted 2 years ago

“The rating above based on sales experience, not claim process. Queue times were low and when they were high, call backs were prompt and when promised. Email correspondence also possible which helped when agents not available. 1 drawback was the premium was high as it included cover I didn't need and if I hadn't questioned the total or would not have been noticed. But overall good sales experience.”

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Posted 2 years ago

“Was disappointed with the details of the policy. Breakdown on the quotation. Telephone team are clearly on bonus for signing you up, they a persistent in contacting on the phone all the time, adding pressure to signing up for the insurance. Not looking forward to next year, with them chasing to renew the cover.”