Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 977 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 977 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good communication and efficient!”

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Posted 8 years ago

“Fantastic personal service! and at a great price too. Will be shopping here again :)”

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Posted 8 years ago

“Very helpful and efficient service Updates given regularly Fantastic !”

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Posted 8 years ago

“Excellent communication”

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Posted 8 years ago

“Excellent service. We were informed about the status of our order throughout - and it was so nice to deal with real people rather than automated responses! We will definitely be ordering from the site again.”

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Posted 8 years ago

“Sooner than expected delivery. Brilliant personalised customer support. Product as described.”

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Posted 8 years ago

“Good customer service. Kept informed of availability of purchase.”

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Posted 8 years ago

“The product was significantly discounted from standard retail - which is always an advantage! The service from the Innes team was prompt, courteous and attentive and the transaction went exactly as described, all of which are are huge plus points in an age of deteriorating customer service.”

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Posted 8 years ago

“Excellent cutomer communication”

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Posted 8 years ago

“Great customer service, kept me informed re delivery details.”

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Posted 8 years ago

“Hi Innes, I really wanted the RW cutlery and when I started hunting on the internet, I found your price is the best. Correct information. The delivery was in time. Thank you. Agnes”

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Posted 8 years ago

“Excellent customer service in respect of delivery plans and follow up to check the product had arrived”

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Posted 8 years ago

“Fantastic customer service, the company couldn’t have been more helpful. Delivered when stated, packaged well. We are thrilled with our cheese knives, they look and feel of a good quality. Very happy.”

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Posted 8 years ago

“Good price, quick delivery, personal emails and phonecalls to make sure everything was ok!”

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Posted 8 years ago

“Great prices & very effective communications.”

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Posted 8 years ago

“I was kept in touch at all times. Emails were personal not computer generated. Good to get peoples names”

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Posted 8 years ago

“Fab prices on fab products! Fab customer service! Fab delivery speed!”

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Posted 8 years ago

“Innes Gallery ensured that my cushions arrived on time for Christmas Day; very happy with the quality of the cushions and fantastic customer service. They kept me update with the status of my delivery. Thanks again!”

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Posted 8 years ago

“Excellent Customer service, kept me updated at every stage of the order and delivery.”

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Posted 8 years ago

“Really great survive from these guys, kept me in the loop throughout my order process, followed up by an email to advice of when to expect receipt.”

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Posted 8 years ago

Innes is rated 5.0 based on 977 reviews