Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 982 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 982 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fabulous service from start to finish from update on delivery time to actual delivery date by phone call what other company does this.”

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Posted 1 week ago

“Excellent customer service. Quick delivery.”

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Posted 1 week ago

“I bought an outdoor pizza oven from Innes delivery packaging every thing was excellent the oven itself I'm very pleased with it works perfectly had a pizza night last weekend and the pizzas were amazing better than a restaurant”

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Posted 2 weeks ago

“I bought a Original BTC wall lamp, and Chris was very prompt over email correspondence in answering some queries I had regarding shipping. He addressed some concerns I had over shipping it outside of the UK, and the order was processed very quickly. The item arrived very well packed. It was a very smooth purchase experience.”

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Posted 2 weeks ago

“Very good customer service. Happy with product.”

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Posted 2 weeks ago

“Excellent friendly customer service and advice throughout”

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Posted 3 weeks ago

“This is the second time that we bought Danish furniture from Innes. Ever time the information and communication from Innes has been very good. Most recently we bought a Montana book case who we are very pleased with.”

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Posted 3 weeks ago

“Great selection of items and brands. Fast shipping with updates and helpful staff.”

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Posted 3 weeks ago

“brilliant customer service from Chris. he took the time to reconfirm the sample options, responded promptly to all queries and maintained excellent follow-up throughout. the service was very impressive from start to finish and the delivery exceptionally quick. highly recommended!”

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Posted 1 month ago

“Beautiful product, good communication from Innes throughout the process”

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Posted 1 month ago

“Very friendly efficient service”

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Posted 1 month ago

“Good service and great value product.”

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Posted 1 month ago

“Great communication and very pleased with product”

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Posted 1 month ago

“Innes handled everything perfectly! The delivery arrived right on time, perfectly packaged, and the items are beautiful – exactly as shown in the picture. Chris was a great help and went above and beyond; he deserves a huge thank you. I’ll definitely be shopping with Innes again. Highly recommended.”

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Posted 2 months ago

“I have used Innes a few times now and the advice, knowledge, service and overall experience is excellent. I would highly recommend you consider them when buying specialist furniture.”

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Posted 2 months ago

“A great range of beautiful pieces coupled with friendly , professional help and advice. My things have always been delivered in great condition and on time so what’s not to like”

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Posted 2 months ago

“Exceptional customer care. Thank you so much for an outstanding service.”

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Posted 2 months ago

“Very prompt service and delivery”

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Posted 2 months ago

“The product I ordered was exactly what I wanted. The services I received from Innes was wonderful - totally helpful and resolved a delivery query right away. I could actually speak to someone which made my day. Thoroughly lovely company with a personal touch.”

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Posted 2 months ago

“Excellent service, very knowledgeable, had stock for part of order and rest went on order. Arrived sooner than expected- it’s rare these days to have a conversation with someone and who knows the product, stock levels and delivery. Wonderful experience- thank you”

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Posted 2 months ago

Innes is rated 5.0 based on 982 reviews