Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 998 Reviews

100 %

of reviewers recommend Innes

5.0

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Innes is extremely helpful, personable and reliable and goes out of its way to ensure your consumer experience is a happy and pleasurable one. I can't wait to buy more products from the store.”

Helpful Report

Posted 8 years ago

“Excellent customer service, quick delivery and very good value. Fragile product was securely wrapped to avoid damage. Couldn't have asked for more.”

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Posted 8 years ago

“Excellent customer service. Order followed up Quick”

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Posted 8 years ago

“Made every effort to get my order to me quickly and called me to check I’d received it. Lovely service!”

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Posted 8 years ago

“Great service and well priced quality product !!”

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Posted 8 years ago

“Customer service from Innes online is outstanding the same level as the personal service you get from the shop. I would not hesitate to order from Innes. Well done keep up the excellent work.”

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Posted 8 years ago

“Great customer service. Ordered from Heals and John Lewis at the same time but Innes communicated to a much higher standard. Would highly recommend.”

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Posted 8 years ago

“Genius. My old 1973 photograph was reworked, removing 2 irrelevant people. Itoops fantastic. This is the second time I've experienced this type of work here. I have had family photos done in the past too and they were great also. I'd never go anywhere else.”

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Posted 8 years ago

“I am pleased with my shopping experience at Innes because of their efficient service and customer care. The products which I bought are of good quality too.”

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Posted 8 years ago

“very helpful and courteous people to work with. not at all "pushy" and very knowledgeable”

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Posted 8 years ago

“Very easy to order and swift delivery”

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Posted 8 years ago

“Great service. Items delivered in excellent condition.”

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Posted 8 years ago

“Excellent communication- the team really went above and beyond to ensure I was happy. They phoned and emailed before my item was due to arrive and again after to make sure everything was alright. Brilliant service- I genuinely felt like a really valued and important customer.”

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Posted 8 years ago

“A modern classic, beautifully made. Looks great and is practical too. What more could you ask for?!”

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Posted 8 years ago

“Very helpful, personal service - all done by phone.”

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Posted 8 years ago

“Excellent service!”

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Posted 8 years ago

“Great service and really prompt delivery.”

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Posted 8 years ago

“An absolute delight to deal with. First class customer service and delivered promptly. Wouldn’t hesitate to purchase from again. 👍 delighted with my gorgeous kettle.”

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Posted 8 years ago

“Quality product at a very reasonable price. The wintry conditions (the Beast from the East) made delivery difficult but we were kept informed every step of the way. Excellent service!”

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Posted 8 years ago

“They supplied exactly what I wanted quickly and efficiently. And they are very friendly.”

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Posted 8 years ago

Innes is rated 5.0 based on 998 reviews