Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 909 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, friendly communication and quick delivery”

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Posted 8 years ago

“Item arrived very quickly. It was well packed. Pleasure to deal with you. Happy to recommend you to friends and family.”

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Posted 8 years ago

“Lovely personal contact with delivery of the perfect item, in good condition, when promised. Would definitely recommend.”

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Posted 8 years ago

“Good overall service. Keen pricing, very quick delivery and good communications during the ordering and delivery process”

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Posted 8 years ago

“Staff were very helpful by phone and email. They kept me fully informed of the status of my order at every stage. Item arrived in perfect condition.”

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Posted 8 years ago

“Great professional service”

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Posted 8 years ago

“I simply cannot fault Innes - their communication and customer service was second to none, even following up a delivery for me immediately. I would not hesitate to recommend them and will certainly use them in the future. Great range of of unique and quality products.”

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Posted 8 years ago

“Speedy delivery and kept informed by email and telephone.”

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Posted 8 years ago

“Fantastic customer service and communication and the item arrived in perfect condition. I would highly recommend them and will definitely consider purchasing from them again.”

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Posted 8 years ago

“Friendly and efficient service. Product well packed and at an excellent price.”

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Posted 8 years ago

“We have never had such first class service from any retailer before.”

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Posted 8 years ago

“Good service, good price, good delivery. What more could I ask?!”

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Posted 8 years ago

“What a wonderful place! Wish we had found them earlier - we would have furnished our house exclusively from Innes. In any event we are delighted with the rug, the lighting, the bar stools ... many thanks to David & his colleagues. We’ll be back!”

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Posted 8 years ago

“Excellent service. Chris ensured delivery of goods on time. Highly recommend.”

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Posted 8 years ago

“delighted with purchase of a limited edition city of culture print, looks great.”

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Posted 8 years ago

“Excellent service, contact and very beautiful product. All perfect”

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Posted 8 years ago

“excellent communication quick dispatch of my items carefully packaged. 5 star service I'd buy again and fully reccomend”

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Posted 8 years ago

“Could not fault the service. I received a telephone call and an email telling me when my item would be sent and asking if I had a preferred day for delivery. Parcel arrived promptly. Would highly recommend purchsaing from this shop. Thank you.”

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Posted 8 years ago

“Good service, response quickly, fast delivery”

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Posted 8 years ago

“The people with whom I dealt were very responsive and helpful in general--something that's rarer and rarer these days in retail. Please keep doing what you're doing, and you will lead the pack!”

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Posted 8 years ago

Innes is rated 5.0 based on 909 reviews