Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 971 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

Write Your review

Tell us how Innes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and great value product.”

Helpful Report

Posted 5 days ago

“Great communication and very pleased with product”

Helpful Report

Posted 5 days ago

“Innes handled everything perfectly! The delivery arrived right on time, perfectly packaged, and the items are beautiful – exactly as shown in the picture. Chris was a great help and went above and beyond; he deserves a huge thank you. I’ll definitely be shopping with Innes again. Highly recommended.”

Helpful Report

Posted 1 week ago

“I have used Innes a few times now and the advice, knowledge, service and overall experience is excellent. I would highly recommend you consider them when buying specialist furniture.”

Helpful Report

Posted 1 week ago

“A great range of beautiful pieces coupled with friendly , professional help and advice. My things have always been delivered in great condition and on time so what’s not to like”

Helpful Report

Posted 1 week ago

“Exceptional customer care. Thank you so much for an outstanding service.”

Helpful Report

Posted 3 weeks ago

“Very prompt service and delivery”

Helpful Report

Posted 3 weeks ago

“The product I ordered was exactly what I wanted. The services I received from Innes was wonderful - totally helpful and resolved a delivery query right away. I could actually speak to someone which made my day. Thoroughly lovely company with a personal touch.”

Helpful Report

Posted 1 month ago

“Excellent service, very knowledgeable, had stock for part of order and rest went on order. Arrived sooner than expected- it’s rare these days to have a conversation with someone and who knows the product, stock levels and delivery. Wonderful experience- thank you”

Helpful Report

Posted 1 month ago

“Great service, beautiful item and fast delivery.”

Helpful Report

Posted 1 month ago

“Great customer service, products as advertised, swift delivery”

Helpful Report

Posted 1 month ago

“First class service throughout the purchase of our garden furniture. What was particularly impressive was the communication at all stages of the process. We would certainly recommend Innes and purchase from again in the future.”

Helpful Report

Posted 1 month ago

“Some of my order was not in stock to they kindly called me to advise it could take a few weeks. They agreed to split the order so I got what was in stock faster. Everything eventually arrived in the stated time, was well packed and to order. Easy to deal with and I’m very happy.”

Helpful Report

Posted 1 month ago

“Beautiful product, fantastic service!”

Helpful Report

Posted 1 month ago

“Excellent service as per usual! Brought some garden furniture and it was pleasure from start to finish. Innes kept me updated with all stages of the order and whenever I've spoken to them on the phone they have always been very helpful and friendly!”

Helpful Report

Posted 1 month ago

“I ordered a garden table and chairs through Innes because they were so good on price. Since placing the order, their customer services team have proactively communicated any order updates, to the point the items arrived- excellent customer service! Great company!”

Helpful Report

Posted 1 month ago

“We have brought a number of pieces over the years from Innes and have always received super friendly advice coupled with a professional service!”

Helpful Report

Posted 1 month ago

“excellent customer service, above and beyond”

Helpful Report

Posted 1 month ago

“Fabulous service! The light arrived just in time for my husbands birthday and he was delighted with it. Thanks for letting me know about the progress with it.”

Helpful Report

Posted 1 month ago

“Beautiful products and fantastic service. Ordered online but was followed up with a thank you and regular updates at each step of the process. A great experience.”

Helpful Report

Posted 1 month ago

Innes is rated 5.0 based on 971 reviews