Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 993 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Personal, friendly, professional and extremely helpful. Ordering was so easy, questions answered quickly and efficiently, despatch speedy and carefully packaged. Absolutely delighted.”

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Posted 2 weeks ago

“Great selection, amazing client experience, professional communication. Pleasure to deal with Chris.”

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Posted 2 weeks ago

“Everybody that I dealt with regarding the purchase of my B&B Italia table were very helpful and polite at all times so a very good and straightforward transaction. Many thanks!”

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Posted 2 weeks ago

“Great communication, great delivery options and great value. Super company👌”

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Posted 2 weeks ago

“Amazing shop Innes, found with a search online and they were very efficient from ordering to delivery. Would order again and recommend”

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Posted 3 weeks ago

“Competitive prices, prompt dispatch of my order and excellent communication. Would happily recommend the company.”

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Posted 3 weeks ago

“Personal e-mail received asking when I wanted to receive the goods - very unusual to get such detailed service - and when I replied it did indeed arrive exactly as I had asked on the day convenient to me”

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Posted 3 weeks ago

“Great service. Very impressed”

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Posted 3 weeks ago

“Beautiful vase which was a gift for my wife. Amazing colour & great design for single stem flower arrangements. Innes were competitively priced with excellent customer service, regular updates & a delivery date which was quicker than predicted. Strongly recommend using this company.”

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Posted 4 weeks ago

“Lovely shop to deal with. I called before placing the order to check stock availability and was great to speak to a lovely human. Fast shipping and well priced. Will always prioritise this shop when placing an order in future. Thank you”

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Posted 1 month ago

“Beautiful pair of Louis Poulsen NJP Mini Table Lamps that were sent with care. Well worth the wait. Great communication ahead of delivery - much appreciated.”

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Posted 1 month ago

“Absolutely fabulous service from start to finish from update on delivery time to actual delivery date by phone call what other company does this.”

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Posted 1 month ago

“Excellent customer service. Quick delivery.”

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Posted 1 month ago

“I bought an outdoor pizza oven from Innes delivery packaging every thing was excellent the oven itself I'm very pleased with it works perfectly had a pizza night last weekend and the pizzas were amazing better than a restaurant”

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Posted 1 month ago

“I bought a Original BTC wall lamp, and Chris was very prompt over email correspondence in answering some queries I had regarding shipping. He addressed some concerns I had over shipping it outside of the UK, and the order was processed very quickly. The item arrived very well packed. It was a very smooth purchase experience.”

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Posted 1 month ago

“Very good customer service. Happy with product.”

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Posted 1 month ago

“Excellent friendly customer service and advice throughout”

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Posted 2 months ago

“This is the second time that we bought Danish furniture from Innes. Ever time the information and communication from Innes has been very good. Most recently we bought a Montana book case who we are very pleased with.”

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Posted 2 months ago

“Great selection of items and brands. Fast shipping with updates and helpful staff.”

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Posted 2 months ago

“brilliant customer service from Chris. he took the time to reconfirm the sample options, responded promptly to all queries and maintained excellent follow-up throughout. the service was very impressive from start to finish and the delivery exceptionally quick. highly recommended!”

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Posted 2 months ago

Innes is rated 5.0 based on 993 reviews