Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 978 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 978 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service. Happy with product.”

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Posted 12 hours ago

“Excellent friendly customer service and advice throughout”

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Posted 2 days ago

“This is the second time that we bought Danish furniture from Innes. Ever time the information and communication from Innes has been very good. Most recently we bought a Montana book case who we are very pleased with.”

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Posted 3 days ago

“Great selection of items and brands. Fast shipping with updates and helpful staff.”

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Posted 3 days ago

“brilliant customer service from Chris. he took the time to reconfirm the sample options, responded promptly to all queries and maintained excellent follow-up throughout. the service was very impressive from start to finish and the delivery exceptionally quick. highly recommended!”

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Posted 3 weeks ago

“Beautiful product, good communication from Innes throughout the process”

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Posted 3 weeks ago

“Very friendly efficient service”

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Posted 4 weeks ago

“Good service and great value product.”

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Posted 1 month ago

“Great communication and very pleased with product”

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Posted 1 month ago

“Innes handled everything perfectly! The delivery arrived right on time, perfectly packaged, and the items are beautiful – exactly as shown in the picture. Chris was a great help and went above and beyond; he deserves a huge thank you. I’ll definitely be shopping with Innes again. Highly recommended.”

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Posted 1 month ago

“I have used Innes a few times now and the advice, knowledge, service and overall experience is excellent. I would highly recommend you consider them when buying specialist furniture.”

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Posted 1 month ago

“A great range of beautiful pieces coupled with friendly , professional help and advice. My things have always been delivered in great condition and on time so what’s not to like”

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Posted 1 month ago

“Exceptional customer care. Thank you so much for an outstanding service.”

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Posted 1 month ago

“Very prompt service and delivery”

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Posted 1 month ago

“The product I ordered was exactly what I wanted. The services I received from Innes was wonderful - totally helpful and resolved a delivery query right away. I could actually speak to someone which made my day. Thoroughly lovely company with a personal touch.”

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Posted 2 months ago

“Excellent service, very knowledgeable, had stock for part of order and rest went on order. Arrived sooner than expected- it’s rare these days to have a conversation with someone and who knows the product, stock levels and delivery. Wonderful experience- thank you”

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Posted 2 months ago

“Great service, beautiful item and fast delivery.”

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Posted 2 months ago

“Great customer service, products as advertised, swift delivery”

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Posted 2 months ago

“First class service throughout the purchase of our garden furniture. What was particularly impressive was the communication at all stages of the process. We would certainly recommend Innes and purchase from again in the future.”

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Posted 2 months ago

“Some of my order was not in stock to they kindly called me to advise it could take a few weeks. They agreed to split the order so I got what was in stock faster. Everything eventually arrived in the stated time, was well packed and to order. Easy to deal with and I’m very happy.”

Helpful Report

Posted 2 months ago

Innes is rated 5.0 based on 978 reviews