Innes Reviews

4.97 Rating 552 Reviews
100 %
of reviewers recommend Innes
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.96 out of 5
Read Innes Reviews
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01482 649271



11-13 The Square, East Yorkshire

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Excellent value for money and quick efficient service.

Great customer service too. I will definitely order from Innes again.
Posted 3 days ago
good price, on time and meticulous communication giving progress of the order. First rate
Posted 3 days ago
Excellent service. I enquired before placing an order on delivery expectations (as I needed the items by the weekend). My enquiry was answered straight away and confirmed if I ordered by the Thursday my items would arrive Friday. That’s exactly what I did and they arrived exactly as I was told. Beautifully packaged and wonderful items. Exceptional service/customer relations. Can’t fault them. Will most definitely use them for future purchases!
Posted 3 days ago
I could not be happier with my purchase from Innes. It is such a joy to deal with a company/team who evidently genuinely care about their customers. Great communication, detailed order updates and speedy delivery. I can whole-heartedly recommend Innes and will not hesitate to shop with them again in the future.
Posted 2 weeks ago
Great service start to finish! Very happy with our purchases which were ex-display items. Arrived on time as described.
Posted 2 weeks ago
Excellent customer service from ordering to delivery. My cutlery arrived well packaged, within the time frame I had been notified the day after placing my order and I am sure my daughter and partner will be very pleased with the quality of the Robert Welch brand.
Posted 1 month ago
Fantastic service, they arrange fast delivery for a last minute Christmas present and communicated with us every step of the way. The item was well packaged and beautiful. Thank you for such a great service!
Posted 1 month ago
Ordered cutlery with long delivery time. Excellent and clear communication meant we received our goods as expected.
Posted 1 month ago
I am a first time customer. Online service was rapid and personal and I would definitely make a point of supporting this great independent business again.
Posted 1 month ago
Great customer service, kept informed of lead time and speedy despatch! Many thanks.
Posted 1 month ago
Courteous and positive from the very beginning and excellent, efficient delivery.
Will continue to use your company when a need arises.
Posted 1 month ago
Easy to do business with and still with a personal touch.. Amazing.
Posted 1 month ago
Fabulous, what amazing customer service, you should be really proud of the service you give your customers, I wouldn’t hesitate to shop with you again
Posted 1 month ago
Prompt, polite, efficient service
Posted 1 month ago
Great communication and delivery of item. Would defo use them again. 1st class !!!
Posted 1 month ago
Extremely happy with the customer service, delivery and the product I received. Would definitely order from Innes again.
Posted 1 month ago
Superb customer service (Very unusual these days). Excellent communication, personal service and friendly to deal with. Highly recommended
Posted 1 month ago
Excellent service. Phoned to say when item was going to be delivered. Always replied to emails quickly.
Would definitely recommend this business.
Posted 1 month ago
Beautiful product which was securely packaged
Innes 5 star review on 15th December 2020
Posted 1 month ago
Lovely company to purchase from with excellent communication. We love the puppy we bought and he arrived well packaged.
Innes 5 star review on 15th December 2020
Posted 1 month ago
Innes is rated 4.97 based on 552 reviews