Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 998 Reviews

100 %

of reviewers recommend Innes

5.0

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and best prices. The Innes team take great care of sending fragile items well wrapped and contact you to ensure delivery is well received.”

Helpful Report

Posted 7 years ago

“Great, quick service. Delivery was quick and all due diligence done.”

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Posted 7 years ago

“I do not know why I haven’t found this website before now! Such a wonderful range of products from my favourite designers. From online chat to free standard delivery (which arrived within 24hours) the service was fantastic. From now on, Ivor Innes will certainly be the first place I will look for my home and gifts for friends.”

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Posted 7 years ago

“Great customer service and better price than I paid for the same bed three years ago. Bed was well packed so it was delivered in perfect condition unlike the same one I bought from a popular website which came damaged.”

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Posted 7 years ago

“Great service-proactive communication and delivery arranged to suit.”

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Posted 7 years ago

“Quality product, well packaged and excellent customer service and communication.”

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Posted 7 years ago

“I can honestly say it is along time since I was truly impressed by customer service but Innes are second to none! Blown away by your customer care - if only more companies were like you. Would not hesitate to use again or recommend.”

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Posted 7 years ago

“Very friendly and wonderful customer service”

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Posted 7 years ago

“Good customer service . Kept me up to date with the progress of my kettle order. Excellent delivery with order arriving when promised.”

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Posted 7 years ago

“A very friendly and efficient service. The Robert Welch knife block was delivered promptly and was well packaged. They followed up assiduously to make sure it had arrived safely.”

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Posted 7 years ago

“Very good service; kept well informed of order progress and delivery.”

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Posted 7 years ago

“Great company to do business with, fantastic communication and excellent product. Thank you”

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Posted 7 years ago

“i bought this monkey because it was a very good price it arrived promptly and well packaged. I als liked the after care as they emailed to make sure I had received the item and was happy with it. Would certainly use this firm again.”

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Posted 7 years ago

“Exemplary customer service. I received 3 calls to keep me updated on my delivery, which arrived on time. I received my package in perfect condition. I would recommend Innes Gallery.”

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Posted 7 years ago

“The BEST customer experience I have ever had!!!!”

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Posted 7 years ago

“Good price, excellent customer service with very good communication. Would buy again”

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Posted 7 years ago

“faultless from place order to safe delivery on time”

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Posted 7 years ago

“The service is fantastic - quick responses to emails, advice over the phone, friendly but professional. A great selection of products - we have repeat shopped but most recently Flos and Poulsen lighting and Montana furniture. All beautifully made.”

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Posted 7 years ago

“Excellent customer service when the delivery was delayed by the manufacturer, even offering me a discount for the inconvenience. Very rare to receive this level of customer service in this day and age. Would definitely recommend!”

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Posted 7 years ago

“Very efficient, friendly service.”

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Posted 7 years ago

Innes is rated 5.0 based on 998 reviews