Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 909 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding customer service from beginning to end. Will definitely use this company again. My Eva solo kettle is fab and looks great. So many comments on it already”

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Posted 7 years ago

“One on the best online retailers for all your designer furniture and accessories 100% genuine goods sold . First class service from start to finish with a courtesy call to thank you for order I always check Innes first as they are very competitively priced highly recommended .”

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Posted 7 years ago

“I received what I ordered immediately and in perfect condition.”

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Posted 7 years ago

“Great service and good products.”

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Posted 7 years ago

“Very easy online purchase paid by paypal. Excellent customer service, delivery was fast and efficient and the purchased items arrived in perfect condition. Very happy with the purchase experience and the items which are of a lovely quality.”

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Posted 7 years ago

“Excellent customer service to compliment the quality products.”

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Posted 7 years ago

“Customer service second to none”

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Posted 7 years ago

“Item arrived exactly when they said it would and had good updates and feedback during the ordering and delivery process. I had a follow up call from a very nice Lady, June who called to confirm I'd received the goods and that all was well. I will certainly buy from them again.”

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Posted 7 years ago

“Great service, great product, great price. Many thanks.”

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Posted 7 years ago

“Service was fantastic! Thank you!”

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Posted 7 years ago

“Excellent customer service quick delivery light shade beautiful would highly recommend”

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Posted 7 years ago

“Innes is extremely helpful, personable and reliable and goes out of its way to ensure your consumer experience is a happy and pleasurable one. I can't wait to buy more products from the store.”

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Posted 7 years ago

“Excellent customer service, quick delivery and very good value. Fragile product was securely wrapped to avoid damage. Couldn't have asked for more.”

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Posted 7 years ago

“Excellent customer service. Order followed up Quick”

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Posted 7 years ago

“Made every effort to get my order to me quickly and called me to check I’d received it. Lovely service!”

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Posted 7 years ago

“Great service and well priced quality product !!”

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Posted 7 years ago

“Customer service from Innes online is outstanding the same level as the personal service you get from the shop. I would not hesitate to order from Innes. Well done keep up the excellent work.”

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Posted 7 years ago

“Great customer service. Ordered from Heals and John Lewis at the same time but Innes communicated to a much higher standard. Would highly recommend.”

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Posted 7 years ago

“Genius. My old 1973 photograph was reworked, removing 2 irrelevant people. Itoops fantastic. This is the second time I've experienced this type of work here. I have had family photos done in the past too and they were great also. I'd never go anywhere else.”

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Posted 7 years ago

“I am pleased with my shopping experience at Innes because of their efficient service and customer care. The products which I bought are of good quality too.”

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Posted 7 years ago

Innes is rated 5.0 based on 909 reviews