Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 934 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are very stylish and customer service impeccable. I ordered the Eva solo kettle which came with the correct 3 pin plug. I had read that other people had issues buying from other sites as the kettle was being sold with the 2 pin plug and unable to use. The Innes team provided updates of the courier they were using and also enquired which day would be most convenient for me to receive the parcel. More than happy to order from Innes in future and would recommend them highly.”

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Posted 7 years ago

“Excellent service, many thanks indeed!”

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Posted 7 years ago

“Access to an incredible amount of products with very helpful and knowledgeable staff. I thoroughly recommend this company.”

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Posted 7 years ago

“Excellent service from begining to end!”

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Posted 7 years ago

“Fantastic customer service! Fully informed of every step of the ordering and delivery process. Highly recommended.”

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Posted 7 years ago

“From my initial email enquiry to the email I got to check I had received the item ordered, the service I received was excellent. Staff were helpful, polite and effecient. In fact this company is one of the best I have dealt with. I highly recommend Innes”

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Posted 7 years ago

“Fantastic service from placing the order until delivery. Innes extremely professional and helpful by ensuring the purchase was dispatched on a day I requested to ensure I was available for the delivery the next woking day. Thanks very much.”

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Posted 7 years ago

“Excellent service and communication. Good not have asked for more, excellent in every aspect of the transaction.”

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Posted 7 years ago

“Amazing customer service and attention to detail! I would definitely recommend and use again”

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Posted 7 years ago

“HELPFUL AND EFFICIENT.”

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Posted 7 years ago

“Superb Communication, quick delivery at a good price. A Company that actually cares.”

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Posted 7 years ago

“Quality products at best pricing with prompt and safe delivery”

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Posted 7 years ago

“Excellent service, attention to detail and after sales. The young lady who answered the phone was particularly helpful and knew the products well. I would definitely recommend them.”

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Posted 7 years ago

“Great customer service with a call to confirm delivery and a call after to check that everything was OK.”

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Posted 7 years ago

“Excellent customer service, probably the best we’ve ever had”

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Posted 7 years ago

“Items arrived on time and very carefully packed”

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Posted 7 years ago

“Visiting and hopefully purchasing from Innes is probably one of the nicest retail experiences you'll have. Exquisite furniture and gifts, matched only by the perfect service from the wonderfully knowledgeable and friendly David and his team.”

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Posted 7 years ago

“The item is too expensive for what it is. I will probably not buy a replacement ever again”

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Posted 7 years ago

“Excellent friendly professional service. Always ready to give advice, and nothing is too much hassle. Certainly would recommend their services.”

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Posted 7 years ago

“Ordered my daughter a bed from Innes it's a beautiful bed, the customer service was amazing even calling to make sure it arrived on time. Couldn't be happier, will definitely use again.”

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Posted 7 years ago

Innes is rated 5.0 based on 934 reviews