Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 998 Reviews

100 %

of reviewers recommend Innes

5.0

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Innes. I had a phone call directly from the company to alert me to despatch and delivery dates. This is very different to other companies! The items I received are fantastic and I'm really happy with them. I'll definitely be shopping at Innes again.”

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Posted 7 years ago

“Quick delivery and excellent customer care.”

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Posted 7 years ago

“Very pleasant to deal with and ensured the product was delivered in time for a special occasion. Will absolutely shop here again.”

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Posted 7 years ago

“Love. My light good price would definitely use you again”

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Posted 7 years ago

“From order to delivery all communications was carried out to the letter pleasure to deal with and would use again A1”

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Posted 7 years ago

“Great product, best price I could find for that particular item I wanted and excellent follow up and customer service. There were minor damage to a part of the furniture despite their thorough packaging, got replacement piece within a few days. Helpful and friendly people.”

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Posted 7 years ago

“Prompt efficient delivery. Very good communications regarding the purchase.”

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Posted 7 years ago

“The most attentive customer service ever !!! Fabulous!”

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Posted 7 years ago

“My product arrived on time and in good condition. All of my questions about postage where answered promptly and the product is exactly what I wanted. The price was also really competitive. I would definitely purchase from this store again.”

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Posted 7 years ago

“Fabulous product at a competitive price with excellent customer service.”

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Posted 7 years ago

“Excellent customer service. Prompt and clear communication by both email and phone. Delivered on time as expected. Innes offer first class service. Can't fault them.”

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Posted 7 years ago

“Fantastic customer service. Ordered an Alessi kettle, which was competitively priced, and had a decent delivery date scheduled. Unfortunately, the kettle delivery was delayed a couple of times, and didn't arrive in time for Christmas. However, Chris emailed me to let me know of the delay/s and was very apologetic. Their customer service could not faulted, and Chris was a model of professionalism. The kettle is absolutely beautiful, and despite delivery delays, I will definitely purchase from Innes again, owing to their wonderful service. It is lovely to be able to rate a company so highly, in these times of poor customer service.”

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Posted 7 years ago

“Great customer communication. And lovely and unique designs”

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Posted 7 years ago

“Amazing service. Some of the best service I've been given. Product was just as described and all was good. Would recommend the company and my product”

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Posted 7 years ago

“Excellent customer service and communication from start to finish.”

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Posted 7 years ago

“Superb, friendly and personal service to help me find the right unique Eames House Bird. Thanks so much!”

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Posted 7 years ago

“Professional , helpful service , would use again , Thank you !”

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Posted 7 years ago

“helpful and efficient and dealt with all my questions and customer needs with complete politeness and professionalism. Will definitely call again.”

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Posted 7 years ago

“Whether buying furniture, lighting or cutlery, I've had nothing less than the absolute best advice and outstanding service from David and Chris and colleagues at Innes.”

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Posted 7 years ago

“Very happy with the service and being kept informed thanks”

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Posted 7 years ago

Innes is rated 5.0 based on 998 reviews