Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 909 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 909 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful and courteous people to work with. not at all "pushy" and very knowledgeable”

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Posted 7 years ago

“Very easy to order and swift delivery”

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Posted 7 years ago

“Great service. Items delivered in excellent condition.”

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Posted 7 years ago

“Excellent communication- the team really went above and beyond to ensure I was happy. They phoned and emailed before my item was due to arrive and again after to make sure everything was alright. Brilliant service- I genuinely felt like a really valued and important customer.”

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Posted 7 years ago

“A modern classic, beautifully made. Looks great and is practical too. What more could you ask for?!”

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Posted 7 years ago

“Very helpful, personal service - all done by phone.”

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Posted 7 years ago

“Excellent service!”

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Posted 7 years ago

“Great service and really prompt delivery.”

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Posted 7 years ago

“An absolute delight to deal with. First class customer service and delivered promptly. Wouldn’t hesitate to purchase from again. 👍 delighted with my gorgeous kettle.”

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Posted 7 years ago

“Quality product at a very reasonable price. The wintry conditions (the Beast from the East) made delivery difficult but we were kept informed every step of the way. Excellent service!”

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Posted 7 years ago

“They supplied exactly what I wanted quickly and efficiently. And they are very friendly.”

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Posted 7 years ago

“Great customer service and an excellent range of products - will certainly be shopping with them again”

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Posted 7 years ago

“Innes couldn't have been more helpful, from my product enquiry via email, which was answered promptly, to receiving my order (very well wrapped), on time. Nothing was too much trouble. I will definitely be shopping there again”

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Posted 7 years ago

“Superb personal service they phone you to thank you for your order . A fantastic selection of high end furniture I could not recommend them enough and price wise highly competitive”

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Posted 7 years ago

“Communication excellent at every stage of the ordering process. Kettle arrived safely, well wrapped and in good order. Great service.”

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Posted 7 years ago

“Always prompt and courteous. Beautiful products”

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Posted 7 years ago

“Fautless customer service”

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Posted 7 years ago

“Excellent customer service. Very helpful and caring. Products arrived on time & perfect condition. Thank you!”

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Posted 7 years ago

“Impeccable service. Fast delivery. Very attentive.”

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Posted 7 years ago

“A great edit of all things modern and interesting”

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Posted 7 years ago

Innes is rated 5.0 based on 909 reviews