Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 934 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a coffee grinder from this shop. Great price (cheapest I could find anywhere online) and excellent customer service - calling and emailing to update on delivery and confirm I had received ok.”

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Posted 7 years ago

“Good service, quick delivery”

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Posted 7 years ago

“Very stylish kettle. Very good and quick service. Offered delivery date options which was very helpful and the item arrived on time and well packed.”

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Posted 7 years ago

“Really good communication from the staff at Innes around delivery lead times for my products that I had ordered and when the goods arrived, a genuine interest from them as to whether it was what I had ordered and was it in good condition. Quite extraordinary and refreshing!”

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Posted 7 years ago

“Great service. Product arrived before the date promised. Delighted!”

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Posted 7 years ago

“Outstanding customer service from beginning to end. Will definitely use this company again. My Eva solo kettle is fab and looks great. So many comments on it already”

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Posted 7 years ago

“One on the best online retailers for all your designer furniture and accessories 100% genuine goods sold . First class service from start to finish with a courtesy call to thank you for order I always check Innes first as they are very competitively priced highly recommended .”

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Posted 7 years ago

“I received what I ordered immediately and in perfect condition.”

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Posted 7 years ago

“Great service and good products.”

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Posted 7 years ago

“Very easy online purchase paid by paypal. Excellent customer service, delivery was fast and efficient and the purchased items arrived in perfect condition. Very happy with the purchase experience and the items which are of a lovely quality.”

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Posted 7 years ago

“Excellent customer service to compliment the quality products.”

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Posted 7 years ago

“Customer service second to none”

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Posted 7 years ago

“Item arrived exactly when they said it would and had good updates and feedback during the ordering and delivery process. I had a follow up call from a very nice Lady, June who called to confirm I'd received the goods and that all was well. I will certainly buy from them again.”

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Posted 7 years ago

“Great service, great product, great price. Many thanks.”

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Posted 7 years ago

“Service was fantastic! Thank you!”

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Posted 7 years ago

“Excellent customer service quick delivery light shade beautiful would highly recommend”

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Posted 7 years ago

“Innes is extremely helpful, personable and reliable and goes out of its way to ensure your consumer experience is a happy and pleasurable one. I can't wait to buy more products from the store.”

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Posted 7 years ago

“Excellent customer service, quick delivery and very good value. Fragile product was securely wrapped to avoid damage. Couldn't have asked for more.”

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Posted 7 years ago

“Excellent customer service. Order followed up Quick”

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Posted 7 years ago

“Made every effort to get my order to me quickly and called me to check I’d received it. Lovely service!”

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Posted 7 years ago

Innes is rated 5.0 based on 934 reviews