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Innes Reviews

5.0 Rating 998 Reviews
100 %
of reviewers recommend Innes
5.0
Based on 998 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Innes Reviews
Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

Write Your review

Innes 5 star review on 17th October 2025
Tina Irving
Innes 5 star review on 11th October 2025
Anonymous
Innes 5 star review on 11th September 2025
Anonymous
Innes 5 star review on 16th May 2024
Shelagh Robertson
Innes 5 star review on 24th November 2023
Paul Baker
Innes 5 star review on 6th November 2023
Jane Unsworth
Innes 5 star review on 22nd June 2023
Dom Payne
51
Anonymous
Anonymous  // 01/01/2019
“Good communication. Fantastic product.”
Helpful Report
Posted 7 years ago
“Excellent service, very personal and attentive. Many thanks!”
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Posted 7 years ago
“Great service and communications as well as price”
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Posted 7 years ago
“Product was as I expected and service was excellent. Regards Julia Pulsford”
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Posted 7 years ago
“Products are very stylish and customer service impeccable. I ordered the Eva solo kettle which came with the correct 3 pin plug. I had read that other people had issues buying from other sites as the kettle was being sold with the 2 pin plug and unable to use. The Innes team provided updates of the courier they were using and also enquired which day would be most convenient for me to receive the parcel. More than happy to order from Innes in future and would recommend them highly.”
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Posted 7 years ago
“Excellent service, many thanks indeed!”
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Posted 7 years ago
“Access to an incredible amount of products with very helpful and knowledgeable staff. I thoroughly recommend this company.”
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Posted 7 years ago
“Excellent service from begining to end!”
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Posted 7 years ago
“Fantastic customer service! Fully informed of every step of the ordering and delivery process. Highly recommended.”
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Posted 7 years ago
“From my initial email enquiry to the email I got to check I had received the item ordered, the service I received was excellent. Staff were helpful, polite and effecient. In fact this company is one of the best I have dealt with. I highly recommend Innes”
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Posted 7 years ago
“Fantastic service from placing the order until delivery. Innes extremely professional and helpful by ensuring the purchase was dispatched on a day I requested to ensure I was available for the delivery the next woking day. Thanks very much.”
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Posted 7 years ago
“Excellent service and communication. Good not have asked for more, excellent in every aspect of the transaction.”
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Posted 7 years ago
“Amazing customer service and attention to detail! I would definitely recommend and use again”
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Posted 7 years ago
“HELPFUL AND EFFICIENT.”
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Posted 7 years ago
“Superb Communication, quick delivery at a good price. A Company that actually cares.”
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Posted 7 years ago
“Quality products at best pricing with prompt and safe delivery”
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Posted 7 years ago
“Excellent service, attention to detail and after sales. The young lady who answered the phone was particularly helpful and knew the products well. I would definitely recommend them.”
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Posted 7 years ago
“Great customer service with a call to confirm delivery and a call after to check that everything was OK.”
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Posted 8 years ago
“Excellent customer service, probably the best we’ve ever had”
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Posted 8 years ago
“Items arrived on time and very carefully packed”
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Posted 8 years ago
Innes is rated 5.0 based on 998 reviews