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Innes Reviews

5.0 Rating 822 Reviews

100 %

of reviewers recommend Innes

Company Reviews

5.0

Based on 822 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

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Innes 5 star review on 24th November 2023

Innes 5 star review on 6th November 2023

Innes 5 star review on 22nd June 2023

Innes 5 star review on 28th April 2023

Innes 5 star review on 28th December 2022

Innes 5 star review on 13th December 2022

Innes 5 star review on 11th November 2022

47

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Innes provide the highest level of customer service, which is why I choose to shop from there rather than anywhere else. I ordered a Gubi side table, I was kept informed from the start of the purchasing experience to finish. The beautiful product arrived just as I expected. Innes are prompt to reply to any emails or telephone queries. Innes is my first choice for designer home ware. and furniture and I will certainly purchase from them again.”

Innes 5 star review on 23rd December 2021

Posted 2 years ago

“Ordered 2x Oak Picture Frames …so Impressed by service .., kept informed from ordering to delivery.. arrived before Christmas too. Product, great quality. Thank you.”

Posted 2 years ago

“Excellent service and price, been back twice for my furniture.”

Posted 2 years ago

“Ordering was easy and my order acknowledged quickly along with an email to arrange a day that was convenient for delivery. That was really useful . The two Kahker light houses I ordered are lovely and good quality . They were packaged extremely well and arrived exactly when they were supposed to . Just excellent all round.”

Posted 2 years ago

“Have used Innes a few times now. Always a consistent experience and evidence of deep product knowledge (thank you David). Great service, great product, great price, happy with the delivery.. what’s not to like?”

Posted 2 years ago

“Great communication and quick shipment. Very happy will the order.”

Posted 2 years ago

“Delighted with this purchase, it’s safer packaging and excellent communication with Innes. Thank you!”

Posted 2 years ago

“Amazing customer service!”

Posted 2 years ago

“I was extremely impressed with the courteous, knowledgeable and promptness Chris afforded me in the purchase of my Eames lounge chair and ottoman. Delivery within 4 weeks was ahead of what I thought of an optimistic lead time was outstanding. A delightful end to end transaction, highly recommended.”

Posted 2 years ago

“Great price, great product, great customer service”

Posted 2 years ago

“Great selection and smooth order process. Delivered on time and in mint condition.”

Posted 2 years ago

“Excellent service and quality product.”

Posted 2 years ago

“Have ordered a few times now and service is always excellent. Have always had a personal telephone call to tell me the order is ready, who it is being sent with and the expected delivery date”

Posted 2 years ago

“Very professional service. At all times very helpful with prompt communication.”

Posted 2 years ago

“Good value and service”

Posted 2 years ago

“Amazing customer service. I accidentally damaged a table I bought from Innes whilst assembling it, and they were able to arrange a replacement with no charge at all. I am so glad I bought from them. Exceptional service”

Posted 2 years ago

“Great customer service as they contacted us in advance to give notice of delivery date and enquired as to whether the product arrived safely, which it did. Arrived on time and we love it.”

Posted 2 years ago

“Wonderful shop. Easy to use website. And a personal touch with the outstanding customer service. Wouldn’t shop anywhere else for these designers.”

Posted 2 years ago

“The item I purchased was dispatched very quickly and arrived in perfect condition being very well packaged. Innes maintained good contact throughout, so very pleased with the purchase.”

Posted 2 years ago

“Superb service with the added personal touch . Highly recommend they go above and beyond to help .”

Posted 2 years ago

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Innes is rated 5.0 based on 822 reviews