Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 998 Reviews

100 %

of reviewers recommend Innes

5.0

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well, I saw a garden log burner / stove on a pebbly beach garden. So I stole a quick photo and ordered the same from Innes. It's a fantastic product. Better still was the service, delivery and communication from Innes (and Chris). All you would hope for from an on-line purchase. Thank you”

Helpful Report

Posted 1 year ago

“Very impressive customer service. I ordered chair covers which were delivered in two different shipments and the team were very helpful in coordinating this.”

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Posted 1 year ago

“Excellent service, price and quality product. Ordering of a custom item was supported by an engaging, knowledgeable and efficient sales team.”

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Posted 1 year ago

“Chris was very helpful in helping me figure out the right product. It was delivered on time and perfect quality. Thanks”

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Posted 1 year ago

“Excellent customer service and great product”

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Posted 1 year ago

“Love my cushions. Perfect!”

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Posted 1 year ago

“excellent service 👍”

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Posted 1 year ago

“Perfect- great times, arrived quickly. Very happy with the whole experience”

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Posted 1 year ago

“Excellent quality contemporary design from iconic brands. In addition, passionate team who about design history. The best place to buy from in the North.”

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Posted 1 year ago

“Beautifully made, expertly packaged, and thoughtful and responsive customer service”

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Posted 1 year ago

“Excellent service with prompt delivery and a well packaged table lamp. I couldn’t find it cheaper and postage was free! Delighted!!”

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Posted 1 year ago

“I found the staff at Innes went above and beyond. I ordered 2 Hay seat pads. Someone phoned to check if I wanted swatches before they put my order through. Someone also phoned when the order was ready and explained how and when it would arrive. Very impressed. Also living in N I many UK companies simply don't deliver here anymore. Innes does.”

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Posted 1 year ago

“The outstanding personal service and beautiful curated products put Innes high on the list when it comes to searching for the perfect piece. It’s so refreshing to find this level of service and consistent quality still exists.”

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Posted 1 year ago

“The only place that stocked the item we needed. Fast, efficient service.”

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Posted 1 year ago

“Great quality product. Was kept informed every step of the way.”

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Posted 1 year ago

“Great personal customer service. The order, although waiting for manufacturers wait time, was quicker than expected. I would be happy to buy from Innes again.”

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Posted 1 year ago

“Bought a Kay Bojesen wooden dog ornament. Very nice item. Paid online and collected my order. All very easy and pleasant to do.”

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Posted 1 year ago

“The service I received from Innes has been exemplary. From a positive price match, through to ensuring my order had reached me safely & that I was happy. Clearly a company that really look after & values their customers. Although I live nowhere near to their physical shop, I’ll definitely be using them again. Classy stock & fantastic service. What’s not to recommend & what more could you ask for?”

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Posted 1 year ago

“Service was superb, very pleased with Anglepoise Lighting! Would definitely use INNES again.”

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Posted 1 year ago

“Really superb, bowled over by the service, and attention to detail. Got a call to ask my preference for deliver, staff member was super friendly and helpful. Item was delivered on the day, carefully wrapped. Really happy with the item, price and service. Will be back, and definately recommend!”

Helpful Report

Posted 1 year ago

Innes is rated 5.0 based on 998 reviews