Innes Reviews

Name: Innes
Address: 11-13 The Square, East Yorkshire, 11-13 The Square, East Yorkshire, Hessle
Rating: 4.98

5.0 Rating 877 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

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Innes 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Innes team made the purchase of our new chair a most enjoyable experience, thank you”

Helpful Report

Posted 3 years ago

“We order a sofa from Innes and they’ve been very patient as we had lots of questions about the sofa fabrics. Glad we chose the fabric that match the room perfectly. The sofa is amazing and the delivery company they used is professional.”

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Posted 3 years ago

“Awesome service, fantastic communication, fast delivery and a great price. What’s not to like.”

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Posted 3 years ago

“What a pleasure purchasing from Innes. Excellent Customer Service, punctual, quality product, a straight forward purchase. I highly recommend Inne.”

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Posted 3 years ago

“Great customer service with regular updates and a real person on the phone. Platters arrived safely and promptly. Thank you!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Innes' service is faultless. From ordering to delivery, the personalised attention you receive is magnificent. Great value and speedy delivery. That's why I purchase from them every time.”

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Posted 3 years ago

“An absolute pleasure to deal with, very informative and delivered on time and with ease. Highly recommend.”

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Posted 3 years ago

“Fast delivery, amazing friendly staff. Love the chairs…. Thank you!!”

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Posted 3 years ago

“Recently bought one of the classic Flos Arco lamps. Superior service from Chris. Helped me to decide between the two models available.”

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Posted 3 years ago

“Very pleased with the efficient and friendly service from Innes. Quick replies to my enquiries and quick delivery to London of the chair I ordered. Happy customer!”

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Posted 3 years ago

“Great service and product - communication was also brilliant.”

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Posted 3 years ago

“Great customer service. Highly recommend”

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Posted 3 years ago

“We have always found it a pleasure to shop at Innes, receiving fantastic customer service and advice.”

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Posted 3 years ago

“Excellent value for money and great service - wouldn’t hesitate to recommend.”

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Posted 3 years ago

“Terrific online service with prompt and clear communications throughout. Very happy with my product and will certainly purchase from Innes again! Many thanks.”

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Posted 3 years ago

“We recently visited the showroom in Hessle and staff were very helpful and knowledgeable. We ordered on line and got a really good price. We haven’t put the lights up yet so can’t comment on the product but I’m sure they will look fantastic.”

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Posted 3 years ago

“Can't speak highly enough of the service. Very communicative, I had no issues understand when my order would be available to ship and it arrived as expected in perfect condition. Much better than Heal's!”

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Posted 3 years ago

“Excellent customer service and attention to detail!”

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Posted 3 years ago

“Thank you for my lovely Moooi stool ... What a bargain! Absolutely thrilled. Will definitely order from you again ... Your customer service is great from point of view of communication. Very grateful.”

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Posted 3 years ago

Innes is rated 5.0 based on 877 reviews