“No prior date of delivery of 4 crates. Lorry turned up and we had not had notice to sort out our gravel drive. 8 large slabs the wrong colour in a crate”
“Emails - - had no follow up !
Hi
Further to below – - it’s clear our previous order for the 3 packs in September -ordered as 18mm paving at 22sq meters a pack , actually delivered as 22mm paving at 18 sq meters a pack – hence the shortage we encountered for our 6o sq meter install.
We have of course now rectified this just in time for Christmas opening - using just 4 pieces of paving from the additional 18mm pack I recently purchased – but mindful that this mistake has unnecessarily cost me the additional pack !
Please advise
Thanks
Stephen Neil Pollington
The Secret Garden Touring Park
Mile Tree Lane
Wisbech
PE134TR
01945 589596
www.thesecretgardentouringpark.co.uk
From: Steve Pollington
Sent: Friday, December 8, 2023 1:49 PM
To: contact@infinitepaving.com
Cc: The Secret Garden Touring Park
Subject:
Hi
I have just ordered as attached, and my earlier order for 3 packs of the same was on 1st Sept this year.
My contractor believes the 3 packs we received on the first order are 18sq meter packs not 22 – as we are running short for the project hence the extra order today. –– we have 60 sq meters to cover so had ordered the 3 packs for this back in Sept . could you please check – the crate footprint is 900 x 960mm.
Our guys will also double check once they get a complete pack finished
Many Thanks
Steve
Stephen Neil Pollington
The Secret Garden Touring Park
Mile Tree Lane
Wisbech
PE134TR
01945 589596
www.thesecretgardentouringpark.co.uk”
“Quality stone circle ordered and a quality stone circle was what I received! There was even a spare slab of every size just incase you break one! Well worth the money 👌🏻”
“Easy to order and delivered promptly. Delivery was within timescale. Small re delivery charge applied but item delivered following day. Good quality paving and good value. Will use again.”
“Great service at a very competitive price. A lot cheaper than the local building merchants where I live. My paving slabs arrived within 2 days, very happy with the whole experience.”
