Infinite Paving Ltd Reviews

Name: Infinite Paving Ltd
Address: Pippingford Park, Millbrook Hill, Uckfield, Nutley
Rating: 4.78

4.8 Rating 571 Reviews

95 %

of reviewers recommend Infinite Paving Ltd

Company Reviews

Product Reviews

Metrics

4.8

Based on 571 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Infinite Paving Ltd 5 star review on 15th May 2024

Maureen H

Infinite Paving Ltd 5 star review on 2nd May 2024

Denise W

Infinite Paving Ltd 5 star review on 24th April 2024

Jamie M

Infinite Paving Ltd 5 star review on 12th April 2024

Darren J

Infinite Paving Ltd 5 star review on 7th March 2024

Lewis M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful when you ring up. Easy on line to order, very resemble for express delivery. No indian stone broking in pallets. Will us again”

Infinite Paving Ltd 5 star review on 2nd May 2023

Helpful Report

Posted 1 year ago

“Very good product and very good delivery service”

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Posted 1 year ago

“Purchased project pack of smooth Indian sand stone. Paving was delivered very quickly and great price. Looks good quality.”

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Posted 1 year ago

“Prompt delivery. Very well packed. Got 2packs not one broken. Pallet trucked to as near to suitable area. Good alround price and service”

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Posted 1 year ago

“Only reason not 5 star no communication got a text on day of delivery with 3 hrs notice”

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Posted 1 year ago

“Great service. And great product and price.”

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Posted 1 year ago

“Good service, product packed very well and secure, Really pleased with the product. I am going to rate customer service as excellent because I did not need to phone them I had the emails and they kept to their timescales - brilliant”

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Posted 1 year ago

“Excellent service, next day delivery without having to pay. Very good quality paving, thank you. Would highly recommend.”

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Posted 1 year ago

“Excellent customer service! Great company, will use again for sure.”

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Posted 1 year ago

“looking to update patio with indian sandstone. infinite paving came up cheapest with a good choice.so ordered slabs and circle kit. the slabs arrived on time. they will be placed tomorrow so unable to comment on looks etc. not able to comment on long term resilience etc. wanted to buy compatible setts but were out of stock so had to purchase from another company.”

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Posted 1 year ago

“So straight forward made up with price and service would recommend”

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Posted 1 year ago

“Couldnt fault service or quality of products thank you”

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Posted 1 year ago

“Good quality paving, delivered within a week. Great prices aswell”

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Posted 1 year ago

“Very fast delivery and beautiful stone 💯 would highly recommend to anyone”

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Posted 1 year ago

“Delivered promptly. Kept fully up to date with orders progress and arrive at stated time and in good condition.”

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Posted 1 year ago

“Fantastic service and prompt delivery”

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Posted 1 year ago

“Great product, great service, fast delivery.”

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Posted 1 year ago

“Great experience and very timely delivery.”

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Posted 1 year ago

“without doubt the best supplier on the market never lets you down”

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Posted 1 year ago

“Zero contact or support from the customer service team despite’s sending emails in. I would avoid this company in the future. Id have given zero stars if the option had been available”

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Posted 1 year ago

Dear Nickie, thank you so much for taking the time to review Infinite Paving Ltd. We truly apologise for the delay in response to your emails. Your feedback helps us to improve our services. As we have since been in communication and looked into the reason, the transport company have stated an access issue to your delivery address not meeting the requirements on our website for an 18ton lorry which is what lead to the delays. They did originally attempt to take it out on the 12th which was the next working day after your order but needed to redeliver on a smaller vehicle due to access. In such instances, you would normally be charged a £30 redelivery charge which we have been quite happy to waive considering the communication issues brought up. Hope that helps and thank you for your feedback.

Posted 1 year ago

Infinite Paving Ltd is rated 4.8 based on 571 reviews