Infinite Paving Ltd Reviews

4.8 Rating 561 Reviews
95 %
of reviewers recommend Infinite Paving Ltd
4.8
Based on 561 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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57
Anonymous
Anonymous  // 01/01/2019
Used many times - quality and price always good! Will definitely use again
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Posted 10 months ago
Still I am not received my delivery
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Posted 10 months ago
Very easy to order from the comprehensive website
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Posted 10 months ago
Great product. Will look fab when laid
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Posted 10 months ago
Avoid - left with unfinished patio after spending over £1.2k. Stone was delivered in boxes not fit for the job, falling apart on the pallet only held together by cling wrap. Made it really dangerous to unload. Joint It compound arrived already hardened so we are unable to finish our patio. I got in touch with Rowan from Infinite Paving and he said he would dispatch more but he didn’t and has ignored my calls and emails since. A real shame, the stone itself is okay (not perfectly rectified and some chips), company let down by unprofessional communication.
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Posted 10 months ago
Good reliable service
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Posted 10 months ago
Great service, quick and easy with good communication, scheduled hassle-free delivery when I I wasnt even in which was really helpful, slabs are great quality and selivered individually boxed on pallets 10/10
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Posted 10 months ago
Hi thank you for my order, the paving slabs are great however there are 5 chipped ones and three of the have scratches/ gauges on the surface. I have taken pictures of them whilst unpacking then, and also took a video of opening the packing. Is there any thing you can do to help please as I feel these won't be any good to lay. Palletways kept changing the date, expected delivery on the Friday and took the day of work, they then arrived on Monday, this however is no reflection on infinite paving Ltd.
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Posted 10 months ago
First class service , delivery man very helpful couldn't do enough to help ,recommend to anybody!
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Posted 10 months ago
Great quality stone. I will be using IP again.
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Posted 10 months ago
Great service and brilliant price. Thank you
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Posted 10 months ago
I ended up being very disappointed by the service from Infinite Paving, I was reluctant to leave a review like this but I’ve sent 2 emails to discuss the situation and have been blatantly ignored. The attached photos are how I received my pallet of porcelain slabs, an order of 20 slabs 3 had cracked/chipped corner, the boxes the slabs came in were wet/ripped and as you can see from the plastic corner protectors were mostly broken. The pallet had insufficient to protect in transit. I made contact to discuss and have yet to receive a response. These were expensive slabs and I would advise anyone to be wary that you will have to over order massively or take the risk.
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Posted 10 months ago
Great company to deal with very happy
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Posted 10 months ago
My go to people for paving for over 10 years .... excellent prices, quality and service.
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Posted 10 months ago
Great service, good communication, Excellent product. Prompt efficient delivery. Highly recommend this company.
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Posted 10 months ago
Very easy process from ordering to delivery, stone was as pictured and in excellent condition.
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Posted 11 months ago
We had a bad start with a 2 week delivery without being advised of the delay. That being said, they sorted it out with some calls and the items were delivered. The delivery was undamaged due to good packaging, not one stone was broken. We will order again as we are looking for paving.
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Posted 11 months ago
Excellent service, both our seperate orders of paving were exactly as described, high quality, zero damage and delivered exactly on time. And a good price too! Will be ordering again for sure
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Posted 11 months ago
the palets were very difficult to unpack . the delivery company used was very bad at communicating and at loading up their lorry . they loaded 2 of the pallets so that they could not be unloaded with its pallet truck . such idiots . they had to return to the depot to have it re loaded . they said that they would return in 2 or 3 hours but failed to do so . they also failed to communicate to that effect and failed to update the tracking . they sent a text on the following tuesday at 08.50 saying that they would be returning between 09.06 and 11.06 . this not being enough time allowing me to get to site .
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Posted 11 months ago
Superb service from this company. Ordered on Monday and took delivery of the stone on the Weds. Zero breakages! Very friendly & helpful couriers that even managed to move the pallets from the roadside down our drive.
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Posted 11 months ago
Infinite Paving Ltd is rated 4.8 based on 561 reviews