InCrystals Reviews

Name: InCrystals
Address: Unit 17, The Hawthorn Centre, Elmgrove Road, HARROW, HARROW
Rating: 4.39

4.4 Rating 786 Reviews

84 %

of reviewers recommend InCrystals

4.4

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About InCrystals:

Since 2005 , we’ve been at the forefront of creating laser photo crystals and photo gifts using
advanced digital technology. We like to think of ourselves as pioneers turning your photos into a
range of long lasting gifts.

Visit Website

Phone:

02088615251

Email:

info@incrystals.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $77,000. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon ULTIMATE RECOVERY FIRM, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.”

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“Words can’t express how grateful I am to Mr. Tony and his team. Losing access to my money was a nightmare, but they treated me with compassion and respect. Their patience and expertise were invaluable, and I’m so happy to have recovered my funds. Thank you for everything!”

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“I’m extremely impressed with the professionalism and expertise of Mr. Tony and his team. They took the time to understand my situation and crafted a recovery plan that worked. Their commitment and clear communication gave me peace of mind, and I’m thrilled to say they successfully helped me get my money back.”

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“I learned an important lesson about the need to thoroughly research a company before using its services. I’m truly grateful that NOVARECOUP.ORG took my complaint seriously, responded quickly, and helped me recover my funds. Their prompt and compassionate approach brought a real sense of relief and clearly reflected their commitment to customer satisfaction.”

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“Ordered may 25 still not received”

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“I psid to have quicker delivery,and it wasent”

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“I was expecting that the photo would be same as what I've uploaded. But it's been changed to black and white which made me regret about this buying.”

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“No goods keep my money”

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“This company turned out to be a total scam, and I deeply regret depositing over two million dollars without researching first. After making the deposit, I couldn’t withdraw any funds, and they demanded even more money to "unfreeze" my account. It was clear that I had been defrauded. Thankfully, a coworker who had gone through something similar suggested I contact Mrs. Doris Ashley. She thoroughly investigated my case and was able to recover $650,000 for me. I’m extremely grateful for her help, and I highly recommend anyone in a similar situation reach out to her by email at (dorisashley71 (@) gmail.com) or via WhatsApp at +1 (404)--721-56--08 for trusted assistance.”

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“Very disappointed. Writing isn’t complete as not central so the persons name is missing a letter. Writing is blurry. Image is very poor - you can hardly work it out. Have tried to contact InCrystals and have had no response. Have had to purchase another present as I would be too embarrassed to give someone this!”

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“You sent me the wrong type and with no light which I paid for”

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“Order not delivered and no response to query to find out where it is.”

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“ordered a 3D crystal 100x90x60 what actually arrived was 100x50x80 phoned the company up and kept getting the same old story someone will ring you back, rang 5 times & emailed them 4 times no answer asking what was there return policy, tried tracking company down on google earth so i could take it back my self but their premises cant be found. i would stay clear from this company.”

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“I have contacted you twice about the led light stand you recommended to me, which isn't at all right. I have had no reply to date.”

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“Have phoned now about 6 times to enquire about the 3D photo crystal black stand and black background that is sold out it does say when you click on Inventory on its way. All I wanted to know did this mean you were getting more in. It is the best stand for crystal 3D photos as it really shows them off. I have one bought about 18 months ago and want more,however no-one replies with an answer thats if the person answering the phone passes on the message. My calls are just ignored.Obviously they don't need my business will look elsewhere.”

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“I’ve emailed several times, my item was delivered to Sussex not my address, I’ve had no reply and very unhappy as the reason I ordered was to commemorate the loss of my pet and you have ruined this for me.”

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“Terrible customer service... avoid these people 😒 Missing items from order but never they never respond to enquiries 🤬”

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“The item itself is great but trying to contact customer services about the missing light base was unsuccessful. I gave up.”

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“Very pleased with the crystal. Very annoyed and disappointed that the LED base, which was paid for at the point of ordering, did not arrive. Even more disappointing is the total lack of response from the company once this was brought to their attention. From reading other reviews it would appear to be a common issue which leads me to believe that InCrystals are ripping customers off with this underhand tactic. For that reason I will never use them again and will warn others about buying from them.”

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“The same issue as in other reviews. Paid for the LED base at the point of ordering but did not receive it. I replied to the order confirmation email as stated for any issues. No reply. I phoned the next two days with the promise of somebody calling back. Still waiting. Obviously a tried and trusted way of ripping people off, which is a shame as the crystal itself is very nice.”

Helpful Report

InCrystals is rated 4.4 based on 786 reviews