InCrystals Reviews

Name: InCrystals
Address: Unit 17, The Hawthorn Centre, Elmgrove Road, HARROW, HARROW
Rating: 4.40

4.4 Rating 825 Reviews

84 %

of reviewers recommend InCrystals

4.4

Based on 825 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About InCrystals:

Since 2005 , we’ve been at the forefront of creating laser photo crystals and photo gifts using
advanced digital technology. We like to think of ourselves as pioneers turning your photos into a
range of long lasting gifts.

Visit Website

Phone:

02088615251

Email:

info@incrystals.com

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and pay for . Prompt delivery Well packaged Delighted with product ordered Good quality Faultless service I would be more than happy to recommend their products”

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“Gorgeous gift and great value for monwy”

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“It is lovely on time and great I will be using again”

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“Beautiful product. Delivered promptly. Impressed.”

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“Angry and disappointed Phoned 3 times, emailed twice, just this minute spoken to someone again asking for my number so she can get someone to ring me back which I have done before since Thursday last week, regarding getting delivered the wrong keyring this is not good for a customer service so you asked for a review and this is it.”

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“This was beautiful and looked amazing, well packaged and on time very happy”

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“Excellent job and very quick turnaround for Christmas.”

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“Such an unusual gift that I will be sending to Australia to my sister in law”

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“Couldn't be happier. Was a gift to a friend and looks amazing”

InCrystals 5 star review on 17th December 2025

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“Absolutely amazing. Can't believe how perfect it is. Was worried as not ordered anything like this myself and I've seen some dodgy ones. It's better than I expected. Thank you”

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“I couldn't have been more pleased with the picture you recreated for my 2 dogs. It's a present for my wife, and I know she'll be delighted.”

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“Arrived on time, excellent product, exactly as I thought. Recommended!”

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“This is a Christmas present and I am sure it will be loved by the recipient.”

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“I chose my Crystal (key ring) and submitted my order with photograph and text. The key ring was received within days and the finished article was absolutely superb. Really good quality and exceptionally good value.”

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“Still haven’t received my order I purchased on the 28th of November”

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“After a difficult start, through no fault of InCrystals, the resolution to my problem was excellent. My expectations were certainly exceeded, a job well done. Special thanks to Zahara.”

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“Excellent service”

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“The portrait I ordered was even better than I had anticipated. It was so life-like, and better than the photo they used to create it in my opinion. The only thing I would change is their communication. The order confirmation had a dead email address as a point of contact, although I was able to contact them using the details on their website. I did point this out.”