In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.61

4.6 Rating 4,102 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,102 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

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“As always; spot on”

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Posted 10 months ago

“I used this car park quite often and never had any problems. When you become a regular user they remember you. Nice staff and good service.”

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Posted 11 months ago

“very good service and friendly staff”

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Posted 11 months ago

“Good services! Will come back”

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Posted 11 months ago

“So convenient and efficient - great value for money compared to the onsite car parks and shuttles are very quick and frequent.”

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Posted 11 months ago

“Online booking was simple and straightforward. Make sure you are fully aware of t&c's before you book. Tucked away in an industrial estate, locating In2carparks took longer than expected as it was our first visit. Pleasant phone call for additional clear directions. Despite appearances of the location it looked secure. Check in was straightforward and the shuttle service was prompt for the short journey to the drop off point, which is a 5 to 10 min walk away from the terminal building. We returned at midnight 2 weeks later and rang the number given on checking in, before the 5 to 10 min walk to where we were originally dropped off. We just missed the first shuttle bus and had to wait about 15 mins for it to return. I could see where My car was parked as I approached the office to collect My keys, checking out was straightforward. Gave my vehicle a check over for signs of any damage (remember t&c's) apart from alot of bird poop everything was fine, obviously damage and bird poop could have happened in the long stay carpark I would normally have used. Positive experience with all the staff We met. If your looking for high end meet and greet, wrap your "car baby" in bubble wrap, chauffeur driven experience, I would think twice however if you normally park in a long stay uncovered carpark and based on this experience I would book again as it saved Me some money for no additional risk.”

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Posted 11 months ago

“Great service.”

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Posted 11 months ago

“Fantastic from start to finish will definitely be using you again x”

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Posted 11 months ago

“Very happy with the service quick drop off quick pick up”

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Posted 11 months ago

“AVOID! Worst service ever. The attitude is disgusting and the collection back left us sat for 30 mins at 2am even though they are a 5 min drive away. Car was parked behind 2 others and was unable to get it out until they dug through the box of mixed keys and I was told this was my fault!”

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Posted 11 months ago

“Quick and easy”

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Posted 11 months ago

“Good service friendly staff and quick at drop off and pick up”

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Posted 11 months ago

“Friendly, quick service . Close to the airport . Will use again when flying from Liverpool .”

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Posted 11 months ago

“Fast friendly, efficient, I never hesitate to use In2 Car Parks”

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Posted 11 months ago

“Very good thanks on the ball 👍”

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Posted 11 months ago

“Easy directions, welcoming and friendly staff. No messing around waiting for drop off or pick up. fair price as well for good service”

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Posted 11 months ago

“Great friendly prompt service. Car as clean as left.”

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Posted 11 months ago

“We’ve used In2 for a number of years as this will be the last time. When we arrived at the car park we waited 20 minutes to get the car booked in. Once we had gotten on the shuttle bus that’s where the trouble started. The driver didn’t ask anybody if we wanted to be dropped at the terminal which cost £5 per vehicle to drop off. Usually the regular driver will ask and whoever is on the bus pays £1 each, that covers the £5 and the driver might make a couple of quid himself, fair enough. This driver who we’ve never seen before, asked for £5 per couple, which makes £20 as there was 4 couples onboard. 2 couples paid the £5 but ourselves and an older couple who’ve used in2 before refused, and offered £2 per couple. The driver went crazy in the drop off area, shouting, swearing and told us we would not be getting picked up on our return. Not the best start to a holiday but we still refused. If we had paid he would have made an extra £15 by ripping people off. We had already paid for the car park. When I emailed In2 I was told it was miscommunication! Anyway we will not be using them again, not worth the hassle!”

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Posted 11 months ago

“I have to say I was sceptical on arrival at in2CarParks, big gates on a business park I didn’t really know what to expect, but wow what a service, no sooner had I handed in my keys I was in the minibus and off to the airport. All the staff were incredibly friendly & helpful. Upon our return my car was waiting for us ready to go. They mentioned they were super busy over the bank holiday, It didn’t show your doing a great job.”

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Posted 11 months ago

“Parked with you a few times now,need l say more!”

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Posted 11 months ago

In2CarParks is rated 4.6 based on 4,102 reviews