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In2CarParks Reviews

4.6 Rating 4,102 Reviews
91 %
of reviewers recommend In2CarParks
4.6
Based on 4,102 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Used many times and no problems
Helpful Report
Posted 10 months ago
Friendly, helpful and efficient service. Only negative is the long walk from the drop off/pick up point, could be a problem for somebody needing assistance. Not the fault of In2 though!
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Posted 10 months ago
Good service, friendly and helpful staff
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Posted 10 months ago
Excellent service,
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Posted 10 months ago
On arriving to drop my car off everything went to plan, the lady who drove us to the airport was very helpful, on return not very helpful, my daughter rang as soon as we had our cases to be met with a very angry man on the other end of the phone. We asked him to pick us up at the yellow submarine as im a 70 year old and my legs are not what they use to be and it was raining, he was very abrupt with my daughter saying who told us we could be picked up from there ! We was willing to pay the £5 which we did, then as i tryed to get on the mini bus i struggled because there was no step to help me up, his customer service was nil, if he didnt want to do the pick ups i would say stay in the office, he was a grumpy old man, otherwise the service was ok
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Posted 10 months ago
Great service as always
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Posted 10 months ago
It’s the second time we have used them. They are well organised and helped a great deal. This was brilliant as one less stress for the holiday. We will use them again soon.
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Posted 10 months ago
Lovely staff, could do with another bus to run people back and forth
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Posted 10 months ago
Very professional company. No nonsense took us straight to the airport. We arrived back at Liverpool rang them and they picked us off within 10 minutes. Have used them before and will certainly use them again.
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Posted 10 months ago
Easy to find, prompt service with the minibus transfer. Would probably use again
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Posted 10 months ago
Excellent services
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Posted 10 months ago
Excellent service will definitely use again Many thanks
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Posted 10 months ago
No problems every one was spot on
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Posted 10 months ago
So sorry to be having to write this review as I HAVE USED YOU EVERY YEAR FOR THE LAST 15 YEARS. But sadly, when I used you on 7th June 2024, I was taken to a drop zone car park some considerable distance from the airport, and had to make my own way on foot with luggage to the airport. I was just recovering from a very nasty fall from 3 weeks earlier which made walking very dificult indeed. Also my Wife who is 78 years old and very frail also struggled. It was cold and it was windy which made matters worse, had it been raining we would have been soakED as we were not prepared for this. Previously you have dropped us near the departure entrance and we paid extra on the day for this service. Your driver insisted that this was no longer an option and hadn't been for 3 years. I know this to be totally untrue as we used you last August. He insisted I was incorrect and challenged me on the issue. Very dissapointing.
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Posted 10 months ago
Been parking here for ten years, the only problem is on your return home trying to get picked up inside the airport.
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Posted 10 months ago
Good service and very reasonably priced, only bug bear, they could do with maybe an extra minibus running when more flights are arriving as jet2 now operate from Liverpool, especially at 2am in the morning, not much fun standing in the bus stop waiting for bus to return as full, understand kids go first but two buses would be helpful.
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Posted 10 months ago
Use this car park every year Always polite and very speedy transfer and pick up from airport.never had a problem leaving car here
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Posted 10 months ago
Brilliant service…a little hard to find! Will defiantly be using again 👍🏻
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Posted 10 months ago
Have used In2CarParks at Liverpool airport for many years and I’m always very satisfied with their service and value for money.
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Posted 10 months ago
Fast transfer, good contact with service. next time only in2. I recommend.
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Posted 10 months ago
In2CarParks is rated 4.6 based on 4,102 reviews