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In2CarParks Reviews

4.6 Rating 4,472 Reviews
91 %
of reviewers recommend In2CarParks
4.6
Based on 4,472 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
I was have with the service provider. Thank you
Helpful Report
Posted 2 years ago
Not good, website says dropped at terminal not a 5 min walk away with 3 cases 2 kids and a pram, on retun at 2am rang to say we were in the arrivals terminal told to walk to the "free" pickup point in the rain with cases kids etc had to wait 25 min considering it's only a 5 min drive ? Driver then offered to put 11 people including children (sat on knees) in an 8 seater mini bus but the man with 2 children who'd already been waiting 15 min refused. Not a good service.
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Posted 2 years ago
Used this service many times and they are very reliable,the only downside is the 10 min walk from drop off point to the airport
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Posted 2 years ago
Really swift service, no waiting around, got keys straight away in our return. Would definitely recommend.
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Posted 2 years ago
I wasworried about shuttle transport to airport but it was all good and quick.
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Posted 2 years ago
Great i using this car park few times and all the time was great
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Posted 2 years ago
Easy drop off at airport and return. Good value for money would recommend and use again.
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Posted 2 years ago
Great car park near Liverpool Airport, used for second time, friendly staff, fast drop off and collection. Would recommend!
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Posted 2 years ago
Never had a problem or issue, reliable and car safely stored, will be using again in September and would highly recommend.
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Posted 2 years ago
Excellent friendly service, at a great price!
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Posted 2 years ago
On returning at 2am to a rainy Liverpool With luggage and three tired kids under 11 we were told to start walking to meet the driver. We explained we had been dropped off in the car park and asked to return there and call when we arrived for collection. We were told we had been expected the previous day and to start walking up the road to meet the driver. 15 mins later after walking and following the instructions and three call that went unanswered we were told to walk back to the car park where someone was waiting for us. I’d never use this service again. A complete shambles the staff on the phone need to adjust their attitudes.
Helpful Report
Posted 2 years ago
I'm sorry to hear this. We will speak to the team as to understand why there was a slight delay. Please accept our apologies on this.
Posted 2 years ago
Very good and just in time😉
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Posted 2 years ago
Good value for what we paid. Staff very helpful.
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Posted 2 years ago
Very efficient.. good service apart from a 40min wait for pick up on return
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Posted 2 years ago
Use in2 several times every year always good service thanks
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Posted 2 years ago
Great as usual always use Liverpool airport when I can I live Bradford it's the easiest airport and in2carparks are great never let me down and good prices
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Posted 2 years ago
Great friendly staff and punctual pick up can't ask for more than that
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Posted 2 years ago
Great car park used a couple of times now will continue to use
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Posted 2 years ago
Great service, would definitely use again.
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Posted 2 years ago
Very friendly and professional
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Posted 2 years ago
In2CarParks is rated 4.6 based on 4,472 reviews