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In2CarParks Reviews

4.6 Rating 4,091 Reviews
91 %
of reviewers recommend In2CarParks
4.6
Based on 4,091 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
I have used in2 carparks a couple of times now and the team are fantastic really helpful and polite. Cost is good and they are always on time to collect you .
Helpful Report
Posted 6 months ago
Helpful staff Car was looked after even though you have to leave your keys Quick taking us to the airport but returning had to wait about 10 mins which they apologised for Car was waiting on our return, no damage or mileage used Would use again Staff there 24/7 and answer the phone when you ring
Helpful Report
Posted 6 months ago
On return from my holiday I rang the office and the chap I spoke to informed me that the car wouldn't start as the battery was showing flat for some reason he sent a car to collect me and my wife from the airport and sure enough the cars battery was flat the weather might I add was Biblical with rain but this didn't deter the 2 chaps they managed to get it to start and I was on my way I didn't annoyingly get the names of the chaps but I returned to Liverpool from Kos at midnight my surname is mcmanus my car is a citroen c4 grand picasso I was very grateful for the fantastic service and will definitely be booking again with you in February for my next trip many thank Ian 😊
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Posted 6 months ago
Really easy drop off and collection also close to airport, what more do you need
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Posted 6 months ago
In overall I would say very good customer service, no issues all instructions are easy to follow
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Posted 6 months ago
All good would leve vehicle with them any time 👍
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Posted 6 months ago
Brilliant service and very prompt. We weren’t hanging around to be taken to the airport and we were only waiting about 5 mins u til we got picked up.Very close to the airport-would highly recommend.
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Posted 6 months ago
Amazing service very easy to use and staff was amazing will 100% use again and recommend
Helpful Report
Posted 6 months ago
Not happy with paying an extra £5 for the minibus to access drop off area at Liverpool Airport. This is due to other people on the minibus also paying £5. This must be a real money maker. Also on the way home there was too many people on the bus meaning not everyone had seat belt on, which is illegal.
Helpful Report
Posted 6 months ago
There were difficulties in locating the location for drop off. Upon arrival, I was informed of an additional £5 charge. The pickup was delayed by an hour, and due to limited vehicle capacity, half of my party had to remain at the airport until the driver returned to collect them. I will not be utilizing this service in the future.
Helpful Report
Posted 6 months ago
Nothing to fault. Very good and close to the airport
Helpful Report
Posted 6 months ago
Would definitely use in2carparks again great service by reception and bus driver ,thank you
Helpful Report
Posted 6 months ago
Close to airport, excellent service
Helpful Report
Posted 6 months ago
Very efficient,friendly,no fuss,dropped off right up to the 'yellow thing'.
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Posted 6 months ago
Been using In2CarParks for years. Always great service. Would recommend.
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Posted 6 months ago
Thought the service was great from start to finish. Friendly and helpful staff, quick check-in then when returning we waited 10 minutes once I’d phoned through. Would certainly use again for Liverpool
Helpful Report
Posted 6 months ago
Good location, excellent drop off & pickup!
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Posted 6 months ago
Excellent service, we would always come to yourselves.Thankyou.
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Posted 6 months ago
Excellent service as always
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Posted 6 months ago
On time not a problem very happy with the service
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Posted 6 months ago
In2CarParks is rated 4.6 based on 4,091 reviews