In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.64

4.6 Rating 2,852 Reviews

92 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 2,852 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly staff. All went well and swiftly. It would be great if they dropped off outside the airport instead of at the far car park, especially when it rains.”

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Posted 9 months ago

“The service was absolutely fine, no problem at all, worked just as expected as have used them in the past and will again. The only problem is the long-ish walk to the terminal as against the way it used to work where they dropped off right by the terminal. Appreciate this is down to the airport's monetising the whole system of drop off, not In-2. The same would apply if using the more expensive airport parking.”

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Posted 9 months ago

“Everyone's super pleasant, helpful and friendly. The service is what it is. It keeps your car safe whilst your away and offers a service to and from the airport at a reasonable price. I've been using this service for about 10 years and I haven't experienced any problems.”

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Posted 9 months ago

“very handy for the airport”

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Posted 9 months ago

“Only issue was when we returned and were waiting for pick up at airport, when transport arrived it would have been good if driver had announced which company he was picking customers up for as we were not sure if it was our transport or not, otherwise everything was okay”

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Posted 9 months ago

“The parking arrangements are very good. No excess waiting around for transfer to or from the airport. My only criticism is the distance that has to be walked with luggage and children from the airport drop-off point to the terminal. I realise that this is John Lenn Airport's system, not in2carparks choice, but it can be very difficult, especially in bad weather. This issue stopped me from awarding 5 stars. Sorry. I will be using in2carparks again, no matter what and do recommend them to friends.”

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Posted 9 months ago

“I was a little nervous upon booking due to some of the other reviews and that I was leaving a hire car with a hefty excess but, the service was great. We were dropped off and picked up with no problem, it was all as expected. My only issue was the car park was a little hard to find at 3.30am after a 3 hour drive.”

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Posted 9 months ago

“I was lead to believe that we would be dropped outside the airport, thank god it wasn’t raining But all good service apart from that”

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Posted 9 months ago

“I use in to car parks all the time 4-6 times a year but they need to go back to dropping you opposite the submarine, its to far for me to walk from the other car park about 400 yds”

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Posted 9 months ago

“i have been useing in2carparks for over 5 years always happy with service”

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Posted 9 months ago

“Had difficulty finding the place despite instructions, but everything else was fine”

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Posted 10 months ago

“Excellent service as always..only let down by the long walk from dropoff...not in2s fault....airport charges are extortionate”

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Posted 10 months ago

“Service was good, didn't wait around too long, just a little concerned the drop off /pick up point was outside the airport boundary (2-3 min walk) unless we paid an extra payment to get into the drop off point right by the airport”

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Posted 10 months ago

“Used in2carparks for several years, never had any issues. They even looked after my car for 4 months when I became stranded in Europe due to covid.”

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Posted 10 months ago

“Good service first time we have used you . Only gripe is the drop off distance from the airport. Good weather no problem, heavy rain not so good.Overall will use you again. Thanks.”

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Posted 10 months ago

“Straightforward, no queues, staff were friendly and cheerful and the booking-in process took a couple of minutes. Transport to the airport was fine - takes around 5-8 mins - although you have to walk a little way from where they drop you off which is ok on a warm/sunny day but wouldn't fancy it in winter in pouring rain. When you return they collect you from the same drop-off point, so again, not great in winter/bad weather. We had to wait around 15+ mins to be collected but it was a gorgeous day and we weren't in any hurry so no problem for us. Overall I thought the service was good, particularly as the price was considerably cheaper than other car parks, so worth the money and the short walk! Would definitely use again, but maybe not in winter.”

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Posted 10 months ago

“Good service to airport. Extra charge for drop-off and pickup near Terminal.. Outbound very efficient. Inbound, fairly good pick-up from Terminal. Car not made available on arrival. Still hiding amongst all other cars. Bit of a delay finding and retrieving my car.”

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Posted 10 months ago

“Good team, good service. Suggest add ability to pay for airport terminal pick up by card.”

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Posted 10 months ago

“Nice and easy staff where friendly and the service was nice and quick and probably was the cheapest 100%use these again”

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Posted 10 months ago

“Fair enough price to park.”

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Posted 10 months ago

In2CarParks is rated 4.6 based on 2,852 reviews