In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.64

4.6 Rating 5,577 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 5,577 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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In2CarParks 5 star review on 19th December 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service,think you should put the £5 drop off price within in the final price”

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Posted 4 months ago

“Great at arrival but return we had to wait 35 minutes for bus in the cold and rain”

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Posted 4 months ago

“Good service”

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Posted 5 months ago

“Second time I have used, arrived at airport minibus waiting outside,”

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Posted 5 months ago

“Used several times. On this occasion the pickup on return was slower than before, about 20 minutes after call.”

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Posted 5 months ago

“Friendly staff. Member off staff who took us to the airport helped my husband with the bags and also provided me with a step to get onto the minibus as I was on crutches. Guy who picked us up stayed in the van, didn't offer any help and I struggled to get in.”

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Posted 5 months ago

“Always really happy with the service and price, but they ask for a payment of £5 when you get to the office on top of what you have already paid, I travel for work and can claim the car park cost on expenses but not the ad-hoc fiver, it should be in the initial cost.”

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Posted 6 months ago

“Easy to find and transport sorted very quickly.”

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Posted 6 months ago

“Prompt departure to airport from courteous and helpful staff. On return transport arrived within three minutes for transfer to my car.”

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Posted 6 months ago

“Conveniently located for the terminal. Helpful staff.”

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Posted 7 months ago

“Good value and service”

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Posted 7 months ago

“Fair price for 6 nights over new year period. Easy process book and leave car. Pleasant guy checked in with. Explained return arrangements. Regular/easy shuttle to drop off point (£5 charge per booking pays for JLA drop off area charge they incur each journey) Return journey: kept losing signal when trying to call to advise ready for collect. Don’t believe same guy originally dealt with. Freezing outside and longer than expected pick up. Driver didn’t even acknowledge anyone and stood by 60+year old woman without offer help lift suitcase on van … drove off with driver window down (v cold) not a single word to anyone. Even when leaving vehicle- no offer to help anyone, bye (kiss my …) ? Appeared in bad mood (sullen and came across rather rude) Welcome home eh ? So on that basis, unlikely to use again”

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Posted 7 months ago

“Very efficient. No messing about, but also very impersonal and not the friendliest, but not unfriendly either”

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Posted 7 months ago

“Affordable quick and friendly service”

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Posted 7 months ago

“All fine as usual.”

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Posted 7 months ago

“No hassles just drop and go”

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Posted 7 months ago

“Efficient service”

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Posted 7 months ago

“Not the easiest of places to find! Could do with more signage”

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Posted 8 months ago

“A smaller outfit with a friendly service. I have used them a number of times without issue. I have two smallish gripes: 1. They need to just add the £5 "Peel Holdings" charge to the advertised price. They would still be cheaper than the others, and then can truly claim "No hidden charges". 2. The guy who brought us back from the airport the last time threw us about, especially round the roundabouts, not dangerously, but certainly uncomfortably!”

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Posted 8 months ago

“Everything went well.”

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Posted 8 months ago

In2CarParks is rated 4.6 based on 5,577 reviews