In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.62

4.6 Rating 4,472 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,472 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

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“Polite & efficient. Will book again.”

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Posted 1 year ago

“All very straight forward arrival with car, driven to airport and collection from airport all done in professional and timely manner”

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Posted 1 year ago

“not expensive & quick pick up”

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Posted 1 year ago

“Used many times over the years and usually quite good but last 2 times had to wait over half an hour to be picked up at the terminal evan though we paid the extra £5. Then drove around to pick up others from the free pickup point. Not happy may consider other options next time.”

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Posted 1 year ago

“If there was a 0 star rating- that's what they would get. Car park? More like sardines crammed into a tin. How on earth anyone gets their car back with no damage to doors or panels is a mystery. They also ask you for the car keys on arrival, something they don't advertise on their website. I booked my car in, and when I saw the " facilities", decided not to park there, and went to Liverpool Airport Long Stay instead, at considerable cost to myself. They wouldn't give a refund, probably needed my booking money to refurbish their knackered old minibus, which looked on its last legs, and doubtful whether it would have been capable of dropping off passengers at the terminal. Oh, and that costs another £5, again, not advertised at time of booking. Avoid, avoid, avoid at all costs.”

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Posted 1 year ago

I'm sorry to hear that you felt this way. We have been parking cars for over 15 years with thousands of happy customers.

Posted 1 year ago

“Great service . Thank you. Highly recommended”

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Posted 1 year ago

“Friendly staff, and quick pickup from the airport 👍”

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Posted 1 year ago

“This is the best airport car parking service I have ever experienced I would recommend them to anybody and everybody without hesitation.”

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Posted 1 year ago

“Great services starting with the booking until the end also got a good rapport of quality/price”

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Posted 1 year ago

“This is a mixed review as service was excellent going and couldn’t fault at all. The return is a different story !!! Called as instructed on landing to be collected and went to where we arranged on drop off as agreed we’d pay the £5 for them coming into charge collection point. The lad on phone said go left when came out and told to go left to drop zone 2. All we could see was taxis to our left so went to point we were told on drop off. 20 mins later no sign of being collected so rang to be told to go to zone 2 but I explained we’d arranged collection where dropped off and even that place had a zone 2 written on it so was told a collection would come. Another half hour later still no collection so rang again to be told same that there had been three collections already so he didn’t know where we were waiting so I replied I was waiting where we were told to. Another bus was supposed to come but again didn’t. Rang again to be then told that I didn’t need to get funny about it with him but after over an hour with a 6 year old and another four tired adults and loads of luggage we were at boiling point as to what was happening but were what seemed to be fobbed off by him. He then said again I’d told him over and over where drop zone 2 was but the description he then gave was to a place I didn’t have a clue so we had to trail all our luggage to the left of the airport entrance along the road, over a roundabout, past two car hire places, follow road a bit further then eventually down bottom of a road we found drop zone 2 !!!!!! 😡 As you can imagine by this point all our bloods were boiling and the driver then told me he’d not been told at all that there was a paid collection and only collections from the free drop off / collection point. He did apologise but with over an hours wait to be picked up at that moment in time the apology meant very little. Would we use again ? Not sure but would not book same collection system at all”

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Posted 1 year ago

“Great service. No issues, no wasted time, no worries!!”

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Posted 1 year ago

“Very friendly and professional at the same time, quick transfer to the airport. Thanks s lot 👍🏻”

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Posted 1 year ago

“Highly recommended. Very friendly and polite staff, speedy transfers to and from the airport, and competitive prices. Used them many times and will continue to do so.”

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Posted 1 year ago

“From start to finish, very professional service with no waiting around. Have used twice now and both times been great”

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Posted 1 year ago

“I am satisfied with the professional service”

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Posted 1 year ago

“Realy good service. Drop Off and pick up in 10 min. Thanks”

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Posted 1 year ago

“Always very reliable , professional and courteous. Used them for years and wold highly recommend . Thanks again”

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Posted 1 year ago

“Great service as always...I recommend it to everyone...”

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Posted 1 year ago

“Easy drop off and rapid drop off and pick up. Will use again for sure!”

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Posted 1 year ago

“Amazing I got the time wrong but they did not charge any more for coming in at 3 am Many thanks”

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Posted 1 year ago

In2CarParks is rated 4.6 based on 4,472 reviews