In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.61

4.6 Rating 4,101 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,101 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

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“Paid for parking included with that was transfer's to and from airport , but when we got on the bus the driver charged us £5 each way for the drop off charge, he said it was due to this charge being imposed recently. Unacceptable won't be using again”

Helpful Report

Posted 9 months ago

“Definitely won’t use again was left in the pick up spot with no notification of change of pick up area until I had to make a second call only to be told I was to return to the terminal to be collected and pay an extra £5 for the privilege on top of what I had paid initially As the original pick up area was not accessible anymore which is not my fault as a customer!! The driver was then arrogant and extremely rude and said if we didn’t like it we would be left at the airport and have to walk back to the compound Your company shot have paid the fee at the terminal as you had committed to provide a service which fell short of expectations and on top of that on receiving my car back it was found to have mud on the carpet which certainly wasn’t the case when I dropped it off.”

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Posted 9 months ago

“Used this service a couple of times this year and been happy with it. Will use again in the future. Close to the airport.”

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Posted 9 months ago

“No problems … excellent service! Thank you.”

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Posted 9 months ago

“was disappointed that no one had sent a short message to say that the pickup point had changed, it took four calls before anyone answered, there was mud in the drivers side of the car. On the whole standards have dropped since our last visit”

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Posted 9 months ago

“Easy to find, friendly staff,”

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Posted 9 months ago

“Worst car park ever. 5 mins from airport took us 45 mins to get there. Staff not interested, one 8 seater mini bus, about 20 people rush for it, no order. Got dropped about 7 min walk from airport in the rain. NEVER AGAIN.”

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Posted 9 months ago

“Although we struggled to find it due to postcode issues the service was great. Would definitely use them again.”

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Posted 9 months ago

“Easy to book, good price, quick transfer to airport, will 100% use again”

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Posted 9 months ago

“Excellent service”

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Posted 9 months ago

“Excellent service.”

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Posted 9 months ago

“Very good 100%”

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Posted 9 months ago

“Great location and safe , would definitely use again. Drove straight in after number plate was read and no problems when leaving.”

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Posted 9 months ago

“Superb as always very flexible and nice people”

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Posted 9 months ago

“The whole experience was a positive one up until we got dropped off at the airport. We were left with a very long walk to the terminal, carrying very heavy bags. Nowhere was this mentioned in any of the correspondence with your company.”

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Posted 9 months ago

“I recommend it with all my heart. Professional service. Very nice and friendly service.”

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Posted 9 months ago

“Great welcome service & efficient drop off & collection from terminal, highly recommended”

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Posted 9 months ago

“Cheap compared to airport carparks. Thats the only advantage of this carpark. Droping off your car its the easiest part. From here you are on the mercy of grumpy driver who is trying to squeeze as much people in one van as possible. When they short staffed you will have to wait for your turn to get to airport. Same goes for picking up from the airport plus waiting few minutes for other car park users to arrive. Drop off at the airport located at the end of long stay car park, its quite a walk if you have kids and luggage. You will save some £££ for sure. But is it worth it? Its up to you.”

Helpful Report

Posted 9 months ago

“Drop of was fine pick up was a nightmare new pickup point was never told then waited nearly an hour to be picked up before giving up and getting an taxi to the office to get my car they tried to blame it on cancelled flights arriving this was 2 am and all flights are shown on the log”

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Posted 9 months ago

“Dropped off a long way from the airport and walked in pouring rain”

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Posted 9 months ago

In2CarParks is rated 4.6 based on 4,101 reviews