In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.64

4.6 Rating 5,241 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 5,241 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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In2CarParks 5 star review on 19th December 2025

Anonymous // 01/01/2019

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“Excellent efficient friendly service . Would recommend and use again”

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Posted 3 years ago

“Quick and reliable service. I have used them many times and i have never been disappointed.”

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Posted 3 years ago

“I have used In2CarParks twice now for two trips away of a fortnight each and they provide a friendly and efficient service. I will be using them again.”

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Posted 3 years ago

“No issues. Exactly what was needed & hassle free.”

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Posted 3 years ago

“Big like nine service”

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Posted 3 years ago

“Drop off was too far away from the airport it's usually door drop off.”

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Posted 3 years ago

“We had an issue with the booking due to the email saying we had booked a day later than we were supposed to. This was resolved by the car park allowing us to still attend a day early but had very rude customer service on the phone and in person when we arrived. They were rude about letting us use the toilet and I am cutrently 7 months pregnant so did not appreciate this. After the rudeness they got me to sun to say we were leaving the car but upon return I phoned them to say we had landed off our flight. A male answered and was extremely rude saying he didn’t have time to speak but had no car of ours which they clearly did. He said our car keys weren’t there and to just get on the bus and sort it when we got back to the car park. When we arrived he said we had told them our flight returned at 3 in the evening when our booking and in person we confirmed was 3 in the morning they argued it was all our fault and we’re very abrupt. Also whilst going to and from the airport on their shuttle bus they drive very erratic and unsafe which wasn’t acceptable in any case but also could quite clearly see I was pregnant and I did not appreciate this as I felt I was at risk! We will not use the service again!”

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Posted 3 years ago

Hi, thanks for your feedback. I'm sorry to hear that you found one of our team rude. This is not the standard we expect from our team. We are a friendly team and always help our customers if we can. I will speak to the team that was working when you arrived back at the car park and find out why they acted in this manner. Please accept our apologies.

Posted 3 years ago

“Great service , great price , friendly sfaff”

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Posted 3 years ago

“Hightly recommend, friendlyfull Staff ,good price.will use again,soon”

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Posted 3 years ago

“Always use them. So quick and efficient!”

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Posted 3 years ago

“Very pleased with this service. The staff were really helpful. The transfer bus was regular, even at 3.30 am, and the driver was lovely. No problem with the car on return, just as we left it. Would definitely recommend. Thank you!”

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Posted 3 years ago

“Great service Will use again”

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Posted 3 years ago

“Very good reliable service, picked us up dropt us to our car and no fuss.”

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Posted 3 years ago

“Awesome service! Highly recommended!!!”

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Posted 3 years ago

“Drop off far away from the airport, not great when raining or travelling with little children. Don't mind paying extra £2 for drop off close to the airport :/”

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Posted 3 years ago

“Good company with no nonsense and plenty of customer service.”

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Posted 3 years ago

“Brilliant service from start to finish, communication was great and the drop off and pick up was effortless.”

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Posted 3 years ago

“Thanks for everything. You were very responsive.”

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Posted 3 years ago

“No issues but we are a long walk with luggage. It wasn’t raining and it would be a real pain if it had been.”

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Posted 3 years ago

“Fantastic service quick easy bookin nice fast & smooth service cheers confetti tours highly recommended”

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Posted 3 years ago

In2CarParks is rated 4.6 based on 5,241 reviews