“Fast delivery as always, reasonably priced subframe. The general fit and finish of the part was quite poor surprisingly. We had to do quite a bit of work around the steering rack mounting holes to get everything to fit properly. also we noticed that the tabs for the under tray bolts were either missing or welded on in the wrong place.”
“Very swift from order to delivery. Great value product. There were a few issues- some of the fixing points for handbrake cable and brake pipes were out of position. The angle of the mounting points was slightly off. The distance between the hubs was 32 mm more than the OEM distance”
“I purchased a replacement rear axle for my partner and it was delivered earlier than promised in excellent condition. My garage report that the stub axles on the new one are slightly shorter than OEM but they were able to move the old ones across. No issues”
“The new axle is perfect just abit bad practice to put a note in the package saying about giving you my new axle for free you should knock 20 or 30 pound of people's bill for there old axle like a part exchange system”
Posted 1 year ago
We aim to give the best customer service possible so sorry to hear you felt like we were taking part in bad practice.
We do try and make it as clear as possible on all our refurbished product descriptions that an exchange unit is required.
I will pass the feedback on and we will look at making it clearer on the products.