IMAxle Reviews

Name: IMAxle
Address: Bingham Road,Lagar, Nottingham
Rating: 4.82

4.8 Rating 723 Reviews

96 %

of reviewers recommend IMAxle

Company Reviews

Metrics

Info

4.8

Based on 723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01949 869600

Location:

Bingham Road,Lagar
Nottingham
NG13 9HW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although the axle was good.. I was misled about the £50 surcharge by more than one member of staff, who each confirmed the return upon receiving the old axle back… Having just contacted the company, I was informed that there was a charge of £25 each way. And so , logically speaking I could have saved myself £25 by just returning the old axle. So this is not one road that I will be travelling down ever again, and the garage I use has confirmed the same. Use this company if you’re desperate.”

Helpful Report

Posted 2 years ago

“Told after I bought the axle that the warranty would be invalid if I didn't return the old axle. Not impressed after spending £240”

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Posted 2 years ago

“I purchased an axle from IM Axles in Jan 2020 and one side completely collapsed through bearing failure exactly 6 weeks after the 2 year warranty period expired in February 2022. IM AXLES stated that the failure is due to road conditions and is "an original design issue". True, the axle is not a great design, But, the original rear axle on this vehicle had lasted 15 years and had travelled the same roads/commute (driven by my wife - a Nurse) for far longer than the IM replacement. Her annual mileage on the original axle was 18k miles PER YEAR. The IM axle did just 6k for two years before failing.”

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Posted 3 years ago

“Not happy part arrived damaged with a corener fo the frame completly bent over and spot welds broken on one of the arms! (can provide pictures if needed) will not by buying again for another customers car having myself to correct the issues with no responce from your team.”

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Posted 3 years ago

“I have purchased a ment to be refurbished axel only three of the arm bushes have been replaced with new ones and the fourth Bush is a old one I have taken this matter up with this company about a week ago and I haven't had any reply back from them ,my car is still off the road and as all of the above explaines I'm not a happy customer.”

Helpful Report

Posted 3 years ago

Hello, We are sorry to hear you are having problems with an axle. I have looked into this case. You emailed us on July 15th at 16:47pm. We replied the following morning 16/7 at 8:16AM. Please can you get in touch with us to rectify the situation. We would only leave a bush in, if it was in perfect reusable condition. Please get it touch with us to clarify if its OK to fit, or we will send you a replacement axle. -Im Axle Specialists

Posted 3 years ago

“Axle very poorly finished, I had to file out bolt holes, re-tap threads and straighten caliper carrier mounts.”

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Posted 4 years ago

“The subframe i bought doesn't fit, the steering rack hosts are in the wrong place and Imaxle are not helping me”

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Posted 4 years ago

“Good communication before purchasing. Poor communication afterwards.Took a week for a 48hour service. Still did not get the correct information of the courier service if I was to send it back. Reported issues with the new axle and didn't seem to care.”

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Posted 4 years ago

“You sent the incorrect axle, non abs sent abs required you don't pick up your phone”

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Posted 4 years ago

“A radiator support subframe was ordered. Arrived, and nearly completed fitting until a riveted thread sleeve failed. Total pain to then try and get bolt out of the whole sleeve as it rotated. Phoned and asked for a replacement, explaining that what had happened (Not fit for purpose). Was told that another one would be sent. Never received it . Waste of my time , and money. My advice Find a reputable professional supplier. NOT IMAxle.”

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Posted 4 years ago

“Cheap and it showed. Bolts all went in at funny angles, cups for control arms where 1/2cm bigger then the oem spec. Had to use packers to make good and had to cut corners off to help it fit into place as all were curled up. Luckily I was fitting myself as would have cost more then Oem to have buy and have a garage fit with all the extra work to get to fit correctly.”

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Posted 5 years ago

Sorry to hear you are having problems. We looked into your purchase and it seems it's the wrong part for your car. You sent us an enquiry asking if the subframe would fit the Golf 4Motion. We informed you our part does not fit the 4Motion. You have purchased it regardless. We strongly recommend you get your car checked urgently by a garage to make sure your modifications are safe and roadworthy.

Posted 5 years ago

“excellent contact, I recommend it to everyone.”

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Posted 5 years ago

IMAxle is rated 4.8 based on 723 reviews