ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.67

4.7 Rating 15,792 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 15,792 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 11th December 2025

202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only one seed out of three we successful”

Helpful Report

Posted 1 year ago

“On this order I had a substitution which I was disappointed about it looked as though the free seeds had been duplicated and seem to be a choice of two strains or combination? It was great meeting the sales guy at your shop in Exeter and I’ve been in a couple of time or at least let me know when the seeds return back in stock please.”

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Posted 1 year ago

“Theae are actually pretty good. I was surprised how less anxious I was. Will purchase in a larger mg soon.”

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Posted 1 year ago

“Very good taste gets a bit off after constant use but if you keep a drink nearby the taste is good and consistent I have the zittles one”

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Posted 1 year ago

“Good product”

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Posted 1 year ago

“Only got half my order. I emailed them twice. I then got on chat with them and all they say is wait 24/48 hours for reply and do not solve the issue. STAY AWAY PEOPLE”

Helpful Report

Posted 1 year ago

Hi Jason, I'm sorry to hear that you experienced an issue with your order, this is not the experience we wish our customers to have when using our store. I've taken a look at the correspondence and I can see a member of our staff contacted you on the 9th of May to resolve this issue for you.

Posted 1 year ago

“My order plus excellent freebies all arrived within a week with tracking info supplied just after my purchase!! 5 Stars 🌟 🌟 🌟 🌟 🌟”

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Posted 1 year ago

“Always good bar the last experience which was nothing short of really bad.”

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Posted 1 year ago

“Very helpful staff (shout out to Jess).Speedy delivery and brilliant range of products.”

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Posted 1 year ago

“Brilliant service and products work great 😃”

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Posted 1 year ago

“Brilliant definitely helps with the pain highly recommend”

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Posted 1 year ago

“seeds were out of stock when i ordered but even with the bank holiday they still arrived within a reasonable time and the girl on sales kept me informed all the time ..excellent Terry”

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Posted 1 year ago

“First time customer and very happy with next day delivery and even had two extra seeds so was very pleased... Can not rate this site highly enough... Will definitely be using again..”

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Posted 1 year ago

“Well packaged, prompt delivery.”

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Posted 1 year ago

“On time happy should be fine got same last year”

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Posted 1 year ago

“Another try, new seeds some came up, finally. Paid for next day delivery (7 odd quid) with 20 hours remaining to get it that Wednesday.. Needless to say, it ofcourse didn't. Did get my delivery fee back but that didn't fix me not having the presents in time to gift. The hash is good really the seed quality and delivery are my main issues with ICE headshop.”

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Posted 1 year ago

“Didn't take long to come”

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Posted 1 year ago

“Kit was great and worth the money ..not much kick off the powders tho”

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Posted 1 year ago

“Good and prompt service. Would use them again”

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Posted 1 year ago

“Excellent service. Top notch communication. Fast delivery”

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Posted 1 year ago

ICE Headshop is rated 4.7 based on 15,792 reviews