ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.66

4.7 Rating 15,507 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 15,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 23rd October 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast post great products never had a problem would recommend”

Helpful Report

Posted 5 months ago

“Very disappointed! I've made a purchase on Saturday and got delivery on Wednesday. On f@kin Wednesday. I was already 1500 miles aways making the purchase totally useless and money wasting sh#t. Thanks for nothing! F*kin 24h delivery. Yeah right”

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Posted 5 months ago

“great delivery time, and already germinating within 1 week of orderr can't complain at all”

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Posted 5 months ago

“Trusted shop, as described, always delivering (if your post shows up late next day os going to be day after like mine) the products are extremely high quality suitable for scientific use.”

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Posted 5 months ago

“Delivery in less than 24 hours. Perfectly and discreetly packaged. 100% successful germination rate using paper towel method. Can't fault the service or quality. Alas I am an idiot and lost the free sample seed in the planting process 👀😅🤪”

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Posted 5 months ago

“Products ordered always arrive safely and securely. Thank you ICE Headshop :)”

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Posted 5 months ago

“Good nice amd refreshing”

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Posted 5 months ago

“My order was incorrect but they corrected it very quickly, excellent customer service”

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Posted 5 months ago

“The products are great good prices and friendly customer service. The only downside to this company is using royal mail to deliver. I've lost count of the amount of times there's been an issue with delivery Sorry iceheadshop I know that it's the postal service that let's your company down. But maybe think of who is making the most crucial part of your sales complete. Royal mail makes using your company frustrating and a very negative experience of trading with you.”

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Posted 5 months ago

“Ice head shop alway deliver, the choice is huge and the information is spot on also the deals you get nobody else is doing top notch”

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Posted 5 months ago

“Dealt with a few online headshops over the years, and these guys are the most trustworty in every aspect, discreet and sellers of top quality products. Been buying from 'em for a few seasons now and hope to continue doing so in the future.”

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Posted 5 months ago

“Good quality items! and items that you order always arrive next day! with tracked postage! and they also email you to let you know! All in all a great company! but they do run out of stock or certain things quite quickly! 😔”

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Posted 5 months ago

“Not very happy only 2 seeds out of 5 germinated gutted had high hopes”

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Posted 5 months ago

“Good quality and fast delivery”

ICE Headshop 5 star review on 19th May 2025

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Posted 5 months ago

“Thank you so much great customer service and helpful staff best shop online I will be using this site as they care about customers Catherine English”

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Posted 5 months ago

“Shame the ice point never work for me even though I am always logged in - bit of a con really. Keep ordering but never get to spend them. Apart from that good prices and good stuff.”

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Posted 5 months ago

“All good I find what I'm looking for and ordering easy kept me up to date with the progress of delivery and everything arrived safely packaged and in good order it's great to have an experience of shopping where things are easy”

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Posted 5 months ago

“Ace bruv top quality”

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Posted 5 months ago

“Le site en lui même est très bien de bon produit pour la plupart. J'avais commandé il y a 7 ans de cela du coup pas de soucis sauf que maintenant c'est le brexit alors quand tu achètes de France tu payes les taxes douanières et autres frais ça revient très cher.”

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Posted 5 months ago

“Excellent service and super fast delivery”

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Posted 5 months ago

ICE Headshop is rated 4.7 based on 15,507 reviews