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ICE Headshop Reviews

4.7 Rating 13,002 Reviews

91 %

of reviewers recommend ICE Headshop

Company Reviews

Product Reviews

4.7

Based on 13,002 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 7th May 2024

ICE Headshop 5 star review on 25th April 2024

Stephen Buckham

ICE Headshop 5 star review on 16th April 2024

ICE Headshop 5 star review on 4th April 2024

ICE Headshop 5 star review on 26th March 2024

ICE Headshop 4 star review on 18th March 2024

ICE Headshop 5 star review on 7th March 2024

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didnt get no ice points for my order”

Posted 2 years ago

Hi Robert, It appears you created your account after placing your order which means the order will be a guest order and not associated with your account. Please contact us at : admin@iceheadshop.co.uk We can then look to get the points from your guest order added onto your account for you :)

Posted 2 years ago

“very fast delivery lets see if they sprout only give 3 stars as its a bit hard to say till I see if they germinate”

Posted 2 years ago

“Excellent service unfortunatly original order was incomplete but the error was soon sorted out by a new delivery couple days later , very pleased now it’s owner to see how good things grow .”

Posted 2 years ago

“Only seed that didn’t germinate was the free seed I was given”

Posted 2 years ago

“Delivery was very quick and think it was brilliant how I won a free seed the only thing I can moan about is that unfortunately 2 of the trainwreck seeds were slightly damaged and have not sprouted yet if it wasn't for that it would of been 5 out of 5 stars without a doubt”

Posted 2 years ago

“Nice tasting good relaxing effect effect”

Posted 2 years ago

“Didn’t get my free gift”

Posted 2 years ago

Hi Rajinder, I've taken a look at your order as I could not locate any previous email correspondence and it appears that these were not on your invoice which is why our packing team did not iclude those in your package. I have created a new order and the free gift will be dispatched for you today. You can expect to receive these within 3 working days with no additional charges to yourself.

Posted 2 years ago

“Last order was 1250, not the 2500 ordered. The time before, only half the order delivered. Potentially great but a little let down on delivery/ picking accuracy.”

Posted 2 years ago

Hi Paul, We do apologise for the mix up with your orders. I can see that both these issues were resolved for you promptly once you contacted us.

Posted 2 years ago

“Never came out unfortunately what a shame was looking forward to this happend 2nd time since I ordered both times shame”

Posted 2 years ago

“Good amount of time for delivery but got the wrong seeds.”

Posted 2 years ago

“So so.. quite an average experience overall from the products I've used..”

Posted 2 years ago

“Reply to me thank you”

Posted 2 years ago

“Pro service good price but seeds are quiet Low qualityes i Been purchase second time i can say 50-70%germination ration few broken genetics lets see the final”

Posted 2 years ago

“Seeds didn’t germinate But good quick service”

Posted 2 years ago

“Good service and quick delivery. Felt the Aztec cartridges where a little bit of a let down as they where no where near 1ml only filled 3quarters full. Bought two boxes so probably would not buy them again. But can’t blame Ice for that.”

Posted 2 years ago

“Will tell you when I receive it, Royal Mail have posted it to the wrong address, currently having a nightmare trying to recover it”

Posted 2 years ago

Hi James, I'm sorry it took some time to receive your package over the festive season. This order was dispatched on the 29th for you. The delay would have been with the postal service due to the volume of post they deliver over this time and with only processing these on working days. I'm glad to see, however, that you received your package on the 6th :)

Posted 2 years ago

“I like ice and am happy with all orders except for the magnetic pipe you sent me as the air holes do not match up and it is unusable and has scratches”

Posted 2 years ago

Hi Robert, Please contact our team at admin@iceheadshop.co.uk and we can look at getting a new pipe dispatched for you asap :)

Posted 2 years ago

“The Crystal i got wasn't palatable & the powder was also not good.”

Posted 2 years ago

“OK gave me a slight headache”

Posted 2 years ago

“Not test”

Posted 2 years ago

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ICE Headshop is rated 4.7 based on 13,002 reviews