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ICE Headshop Reviews

4.7 Rating 12,921 Reviews

91 %

of reviewers recommend ICE Headshop

Company Reviews

Product Reviews

4.7

Based on 12,921 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 25th April 2024

Stephen Buckham

ICE Headshop 5 star review on 16th April 2024

ICE Headshop 5 star review on 4th April 2024

ICE Headshop 5 star review on 26th March 2024

ICE Headshop 4 star review on 18th March 2024

ICE Headshop 5 star review on 7th March 2024

ICE Headshop 5 star review on 6th March 2024

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It relaxes me especially towards bedtime it helps me sleep quicker”

Posted 1 year ago

“A few items missing but all in all a good swift service. CBD is nice and calming.”

Posted 1 year ago

“no problem's ordering or with delivery!”

Posted 1 year ago

“The Haze Vape didn't work after a hour”

Posted 1 year ago

“Great customer service and even got a free item on my order, would definitely recommend. Great points rewards system too.”

Posted 1 year ago

“Service great quality of stock not so much!”

Posted 1 year ago

“Ordered ignite cbd pods, firstly they appeared to be packed incorrectly which was a first red flag, then when I opened it they were all crystallised and solid, completely unusable”

Posted 1 year ago

Hi Jason, I'm sorry to see you've had a bad experience with your product. I've taken a look and I can't see any previous email correspondence from yourself. Could you please contact us at: admin@iceheadshop.co.uk We would like to get this resolved for you as soon as possible :)

Posted 1 year ago

“Efficient customer service and quick delivery. Disappointed by the Squidgy Black, very mild considering the price & quite awkward to handle due to stickiness. Sorry folks, don't think I'll be buying again”

Posted 1 year ago

“Unfortunately one of the "free" seeds didn't start even after 5 days”

Posted 1 year ago

“Delivery time is 100% on point, monday - tuesday - gg. Just trying to find a good product tho......”

Posted 1 year ago

“Delivery was a bit later than expected but everything else was good”

Posted 1 year ago

“Fast delivery but seems shabby or seems a worker may be opening product before sending as one of my packets of rockit was open and had less than the other”

Posted 1 year ago

“This is ok and keeps me awake but not lively.”

Posted 1 year ago

“I will gladly give you a review when the other half of my order has been delivered. Thank you.”

Posted 1 year ago

“Good price, fast delivery, however personally wasn't overly impressed with the product. Others may disagree but not for me.”

Posted 1 year ago

“Deliver was abit late but eventually it got sorted and its now on its way so thank you to the ice head shop team for sorting it”

Posted 1 year ago

“Hard to review a product that you carnt use. I could buy a bullet prof vest that looks the part, but that dose not mean it would stop a bullet. I guess I’ll find out at the collapse of law and order, when it would no longer be illegal to use the product I have bought. The delivery was very late, and although it’s been said it was dispatched on time, I have still spent money and have not got the delivery on time. The shop staff were very helpful and polite, but rather than answer my question, they would rather stress the point that it is not they fault. I was not looking to complain, nor was I after my money back, all I wanted was an answer to the question of weather I had paid for next day delivery and if I should expect anything else I buy, to not be delivered on time.I had intended to buy from this retailer again, but I doubt that I will now.”

Posted 1 year ago

“Seeds arrived and have germinated. However they promised a pack of CBD gummies with my order that never arrived. Otherwise would have given 5 stars!”

Posted 1 year ago

Hi Mitul, I'm sorry to hear these were missing from your order. I can not see any previous email correspondence. Please contact us at : admin@iceheadshop.co.uk We can then get this resolved for you :)

Posted 1 year ago

“My order came 🙂🙂🙂I didn’t even have to open the door”

Posted 1 year ago

“Wrong order came But it arrived in a time Plus the cbd sweets went down treat”

Posted 1 year ago

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ICE Headshop is rated 4.7 based on 12,921 reviews