ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.67

4.7 Rating 15,842 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 15,842 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 11th December 2025

202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant quality n service only place il buy from”

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Posted 2 years ago

“As a direct result of a serious accident at work back in 1987 I have Two knee replacements, a Hip replacement, steel plates in my wrist, spinal damage plus snapped Tendons in my upper arm dislodging my Bicep which now sits next to my Elbow joint which all in all results in a total lack of night time sleep, hence the reason for being reliant upon this style of product. This is the first time I have purchased from ICE Headshop as a direct result of a friends recommendation. The price's represent good value for money, the purchase process was simple & straightforward . The chocolate chip cookies arrived as promised the next day extremely well packaged. On opening the first of three very well packaged plastic containers of cookies I was disappointed to see that a number of the cookies are broken in very small pieces, due to the excellent packaging it is obvious that these cookies were sent out in this condition. Doubtless I can use a spoon to eat the numerous crumbs from the bottom of the container to save wasting them but I'm not too sure that it should be totally necessary. Incidentally I have not opened the two other plastic pots yet so when I do, I am hoping for happier tidings. As for the cookies themselves I have only just started taking them & will give an honest appraisal when appropriate.”

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Posted 2 years ago

“‘Strapped Stix 20mg Vape 10 For £18’ Don’t waste your money out of 10 vapes 3 worked for about 50 puffs combined.”

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Posted 2 years ago

“Rocket: Probably the best one I’ve tried. Would buy again.”

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Posted 2 years ago

“Holy crap first time ordering a CBD product and wow perfect 10/10 from me. i have even done a youtube product review giving iceheadshop a massive shoutout. https://www.youtube.com/watch?v=x3LdJ-YDC0M&ab_channel=MrDeadGaming”

ICE Headshop 5 star review on 1st August 2023

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Posted 2 years ago

“Very fast delivery. I'm more than happy with the service. However, the key chain snapped off the spoon as soon as I put my keys in my pocket”

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Posted 2 years ago

“Great experience, quick ship from ICE Headshop. Would/will buy again from here. Many thanks.”

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Posted 2 years ago

“Fantastic”

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Posted 2 years ago

“Terrible should of stuck with CBD flower shop UK cheaper and better”

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Posted 2 years ago

“Easy Site, Quick Postage A++”

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Posted 2 years ago

“Customer service is brilliant after having to complain abojut faulty vapes they sorted it out very quickly”

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Posted 2 years ago

“Fast delivery looks good”

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Posted 2 years ago

“Great item”

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Posted 2 years ago

“Over half arrived damaged/leaking or not working at all. The ones that did work were mild in flavor and lasted around 10-15 draws before tasting burnt and used up. Would not recommend to be honest. I previously bought the elf shisha bars only to find them a bit of a let down in comparison to normal elf bars. I had higher hopes for these.”

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Posted 2 years ago

“Even though I had an issue with my purchase the customer service was impeccable. A lady named Jess was so quick to respond and help me and it was extremely refreshing. Despite my purchase issue which just happens sometimes, I will definitely continue to shop at ICE they are a great company and I thank them for all of their help :)”

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Posted 2 years ago

“Great service and fast delivery traked easy sit down and wait for your goodies and happy days 😄”

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Posted 2 years ago

“Excellent service 10 outta 10 thanks guys and the juice is a fabulous flavour”

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Posted 2 years ago

“I would recommend it on to others and I have done so already really satisfied many thanks”

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Posted 2 years ago

“Very nice smoke.”

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Posted 2 years ago

“A great alternative to tobacco; very easy to blend but also nothing synthetic added. Top delivery and service as always from the team at ICE.”

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Posted 2 years ago

ICE Headshop is rated 4.7 based on 15,842 reviews