ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.67

4.7 Rating 15,752 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 15,752 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 11th December 2025

202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, free seeds-what's not to love? Super fast delivery, thank you!”

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Posted 7 months ago

“Great selection; efficient customer service and rapid delivery”

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Posted 7 months ago

“Love ICE Headshop!! Been ordering quite a few times. About an order a month. Had one of about 8nitems missing from one order just the once. Emailed you guys the same day and you sent out the item straight away. I have had several VERY VERY nice treats with you. Where I order a few items and one or two has more in than I ordered (Payed for!) Which is like Xmas every time. Live the selection which is always changing and expanding. Will be ordering off of you quite a bit more as time goes by. Need an extra pair of hands at all???? 35 year old London area.”

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Posted 7 months ago

“I love ICE Headshop they’re quick to give advice, easy checkout and super fast delivery. Plus you earn points for your next order so what’s not to love.”

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Posted 7 months ago

“Loving what I get from ICE , delivery very fast 😍”

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Posted 7 months ago

“I am very happy with my purchases from ICE Headshop - as usual. I regularly buy from ICE because they offer a good range of products and good prices. I like the 3 for 2 offers.”

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Posted 7 months ago

“Every time I order I get something free, the team at ice head shop are so incredibly generous and the service is amazing, they are even very intuitive about what they give you as a freebee.”

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Posted 7 months ago

“Ordered 11 seeds and they sent me 20 so over the moon.well packaged .1st class service dealing with this company!!!”

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Posted 7 months ago

“ICE Headshop offer a great range of quality products. Really quick delivery, too.”

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Posted 7 months ago

“All good, solid brand”

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Posted 7 months ago

“Just received my CBD hash, great variety, CBD is what you expect, but the flavour of the hash is excellent. The charas was lovely. The '000' tastes really nice, and the Lebanese red is a smooth rich flavour. Cheers, very happy with it all”

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Posted 7 months ago

“Can't fault this company when it comes to having an issue with your order. Friendly customer service. And the problem was solved. If your unsure about trading with this company I can safely say your in good hands. Great products nice price. What i will say is that royal mail let's this company down when it comes to delivery but iceheadshop is always happy to correct any issues”

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Posted 7 months ago

“Nice blend of flavours, well grown, looked after and packaged. Nice smoke flavour and aroma, plenty to choose from.”

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Posted 7 months ago

“Was perfect was what was said, nice product will be buying again.”

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Posted 7 months ago

“Quality always good. Delivery always dependable. If you need any help customer service is spot on. Would definitely recommend.”

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Posted 7 months ago

“Fast delivery, great products at reasonable prices 100% would recommend.”

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Posted 7 months ago

“Received bad and damaged. Contacted them, very slow to respond, promised replacement but still no replacement no refund. Avoid”

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Posted 7 months ago

“Ordered seeds for the 1st time from this company and can't fault the service 1st class”

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Posted 7 months ago

“Delivery is very quick and is with Royal Mail which is great as there are no issues with deliveries going to the wrong address.”

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Posted 7 months ago

“Brilliant store”

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Posted 7 months ago

ICE Headshop is rated 4.7 based on 15,752 reviews